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BoldDesk VS AllAnswered

Compare BoldDesk VS AllAnswered and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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AllAnswered logo AllAnswered

Your Team's Collective Brain All-In-One Knowledge Management System Wiki + Q&A + Workflow + AI
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • AllAnswered Landing page
    Landing page //
    2022-08-17

Struggling with organizing team knowledge that is scattered in different places and keep it up to date?

AllAnswered offers a comprehensive all-in-one knowledge management system that combines the power of Wiki pages and Questions & Answers. The built-in workflow keeps your knowledge base always up-to-date so it can be trusted by your team.

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

AllAnswered

Website
allanswered.com
Pricing URL
Official AllAnswered Pricing
$ Details
freemium $5.0 / Monthly (Per User for Team Edition)
Platforms
Web
Release Date
2013 April
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

AllAnswered features and specs

  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Clean UI: Easy to use and navigate, Modern Wiki Editor, Questions and Answers
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Mobile prioritized UI: Responsive design optimized for mobile devices
  • Free Trial: 14-day free trial, no credit card required

BoldDesk videos

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Getting Started with Syncfusion BoldDesk

AllAnswered videos

No AllAnswered videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to BoldDesk and AllAnswered)

BoldDesk

AllAnswered

Customer Support
100 100%
Customer Support
0% 0
Communication
0 0%
Communication
100% 100
Help Desk
100 100%
Help Desk
0% 0
Knowledge Sharing
0 0%
Knowledge Sharing
100% 100

User comments

Share your experience with using BoldDesk and AllAnswered. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and AllAnswered

BoldDesk Reviews

We have no reviews of BoldDesk yet.
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AllAnswered Reviews

The Best 20 Wiki Software For Your Business& Internal Knowledge for 2022
AllAnswered is an all-in-one knowledge management system that provides you the best of all the worlds - wiki, community, Q&A, and workflows. Powered by AI, this wiki software helps in managing and growing your knowledge over time. AllAnswered is noted for its built-in workflows, best-practice templates, and powerful integrations with tools such as Slack, Jira, GitHub, Google...
Source: www.proprofskb.com

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

AllAnswered mentions (0)

We have not tracked any mentions of AllAnswered yet. Tracking of AllAnswered recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and AllAnswered, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

The Answer Bank - The Answer Bank is the UK’s leading question-and-answer site.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

wikiHow - wikiHow is a wiki based collaboration to build the world’s largest, highest quality how to manual.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Blurtit - Blurtit is a Q&A website. You can ask a question or answer on any question.

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