Software Alternatives, Accelerators & Startups

BMC Helix ITSM VS Jira

Compare BMC Helix ITSM VS Jira and see what are their differences

BMC Helix ITSM logo BMC Helix ITSM

BMC Helix ITSM is a SaaS-based software that helps IT companies in providing effective service management solutions.

Jira logo Jira

The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.
  • BMC Helix ITSM Landing page
    Landing page //
    2023-09-11
  • Jira Landing page
    Landing page //
    2023-10-09

BMC Helix ITSM videos

Overview of BMC Helix ITSM Insights

More videos:

  • Review - What’s new in BMC Helix ITSM 20.08

Jira videos

Jira Core Walkthrough and Review

More videos:

  • Review - (2018) The NEW Jira Begins Now - Modern Software Development
  • Demo - JIRA in a Nutshell demo video

Category Popularity

0-100% (relative to BMC Helix ITSM and Jira)
Help Desk
100 100%
0% 0
Project Management
1 1%
99% 99
Service Desk
100 100%
0% 0
Task Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BMC Helix ITSM and Jira

BMC Helix ITSM Reviews

We have no reviews of BMC Helix ITSM yet.
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Jira Reviews

  1. my experience

    Jira may be extremely sluggish and require a large amount of memory on the client side.

    👍 Pros:    Affordable price|Affordable
    👎 Cons:    Super simple|Scalable

The Ultimate List of 20 Best AI Work Management Tools
Atlassian Intelligence (preregistration): Jira leverages artificial intelligence to automate various tasks, including summarizing meeting minutes, answering questions, converting natural language queries into JQL or SQL, and offering instant assistance through virtual agents in Slack and Microsoft Teams, accelerating work and enhancing user experience.
Source: ppm.express
12 Best ClickUp Alternatives for Innovative Management in 2023
Benefits of Jira compared to ClickUp: Jira is an open and integrated platform that doesn’t limit you to any apps. Even though ClickUp has many integrations, Jira can be used with any app and customized to your needs as far as integrations go.
Source: ayanza.com
Plane: Open-Source Alternative to Jira | Hacker News
Another feature Plane probably has: not being horribly laggy. You could make a ticket in Jira with a bunch of links or whatever the hell it is that makes Jira load so slowly, and make an identical ticket in Plane, and compare the loading times. From my Jira experiences it shouldn't be hard to be 10x faster.
10 Best Software For Project Management in 2022
Jira is a project management software for planning and tracking software development projects from concept to release. It is most functional when used for agile product marketing or implementing Scrum, a methodology for executing particularly complex projects.
Source: medium.com
14 Best Wrike Alternatives For Project Management In 2022
Getting into more serious, feature rich alternatives to Wrike, we’ve got Jira. This is one of our top Wrike alternatives, and for good reason. With Jira, which is often used by engineering and software development teams, you can view your projects a number of ways, from Kanban to Scrum boards, and you can visualize a great level of detail using the report generation options....
Source: hive.com

What are some alternatives?

When comparing BMC Helix ITSM and Jira, you can also consider the following products

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

SysAid - Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.