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BMC FootPrints Service Core VS Genesys Cloud

Compare BMC FootPrints Service Core VS Genesys Cloud and see what are their differences

BMC FootPrints Service Core logo BMC FootPrints Service Core

BMC FootPrints Service Core combines the service desk and desktop management functions into a single, unified console.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • BMC FootPrints Service Core Landing page
    Landing page //
    2021-07-28
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

BMC FootPrints Service Core videos

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Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

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Help Desk
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Communication
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100% 100
Service Desk
100 100%
0% 0
Enterprise Communication
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100% 100

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What are some alternatives?

When comparing BMC FootPrints Service Core and Genesys Cloud, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.