Blueknow VS refive.io

refive is a customer operating system for issuing digital receipts and interacting with customers via in-store and post-purchase touchpoints. We empower retailers such as PUMA, vomFass, Shoepassion and many others to:

1) Identify in-store customers and capture zero- and first-party purchase, personal, behavioural and interaction data anonymously and frictionlessly

2) Combine in-store and online data to create a 360-degree view of every customer

3) Engage digitally with customers in-store and post-purchase in a way that is thoughtful and personalised, leading to greater customer satisfaction and retention

refive achieves this without the overheads of apps, loyalty programs or complex hardware. By finally having a 360-degree view of customers’ behaviour across channels, retailers have been able to increase customer retention, purchase frequency and basket sizes.