Software Alternatives, Accelerators & Startups

BitBucket VS HelpDesk

Compare BitBucket VS HelpDesk and see what are their differences

BitBucket logo BitBucket

Bitbucket is a free code hosting site for Mercurial and Git. Manage your development with a hosted wiki, issue tracker and source code.

HelpDesk logo HelpDesk

HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.
  • BitBucket Landing page
    Landing page //
    2023-10-09
  • HelpDesk Landing page
    Landing page //
    2023-10-14

HelpDesk is a ticketing solution that your customer support team can use to optimize their communication with customers.

With easy-to-use collaboration tools, your team can limit their efforts and multiply their positive results. HelpDesk fosters teamwork and simplifies the customer support process. Your team can use tagging and add private notes to improve cooperation and speed up the process.

All the tickets are well structured in one easy-to-navigate platform. HelpDesks provides data encryption which maximizes the security level.

BitBucket features and specs

No features have been listed yet.

HelpDesk features and specs

  • Integrations: Zapier, LiveChat and more
  • Collaboration Tool: Private notes, Multiple mailboxes
  • Ticket management: Tags, Configurable views
  • Automation: Automated assignment, Canned responses
  • Analytics and Reporting: Ticket satisfaction and more
  • Personalize your app: Custom domain

BitBucket videos

Bitbucket tutorial | How to use Bitbucket Cloud

More videos:

  • Review - Jira & Bitbucket Pull Request and Code Review Part-3 (Last Part)

HelpDesk videos

5 Best Helpdesk Software - The Best Help-Desk Software Reviews

More videos:

  • Review - FRESHDESK (HELPDESK) 2021 REVIEW

Category Popularity

0-100% (relative to BitBucket and HelpDesk)
Code Collaboration
100 100%
0% 0
Help Desk
0 0%
100% 100
Git
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BitBucket and HelpDesk

BitBucket Reviews

Let's Make Sure Github Doesn't Become the only Option
The Pull Request workflow is so dominant now that it’s considered the default path for code to permanently enter into a repository. You can see a similar features in GitHub’s smaller competition Codeberg, GitLab, BitBucket, and Gitea. These competitors don’t offer other, major code collaboration tools, and their Pull Request-like features aren’t just there to help users come...
Free Data Science Tools for Students and Educators in 2020
You can get free unlimited private Git repositories at Bitbucket. If you already have a GitHub Pro, you may wonder why Bitbucket
Github vs Bitbucket
Bitbucket supports Git, but the situation has changed when it comes to other repository types. Bitbucket’s advantage over GitHub used to be that both Git and Mercurial repository hosting were available with Bitbucket. There was never support for SVN, however, Bitbucket’s modernisation has come at the expense of support for Mercurial. Bitbucket is written in Python and uses...
Source: www.upguard.com
7 Best GitHub Alternatives
Bitbucket is more than just Git code management. It gives teams one place to plan projects, collaborate on code, test, and deploy. I love that you can connect Bitbucket with project management software such as JIRA or Trello. This allows you to easily manage big projects and make sure that the work is done on time. It also connects with all your favorite tools like AWS,...
Source: beebom.com

HelpDesk Reviews

We have no reviews of HelpDesk yet.
Be the first one to post

Social recommendations and mentions

Based on our record, BitBucket seems to be a lot more popular than HelpDesk. While we know about 73 links to BitBucket, we've tracked only 3 mentions of HelpDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BitBucket mentions (73)

  • Why Do I Love Open Source?
    We must be careful that the value, worth, and success of open-source projects are not measured by vanity metrics such as stars on GitHub or attempts at gaming the GitHub trending algorithm. For one thing, not all open source worth investment happens on GitHub, there are also platforms such as GitLab, Codeberg, and BitBucket where a lot of great work is being done. Some people also overblow the success of a... - Source: dev.to / 2 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Bitbucket — Unlimited public and private Git repos for up to 5 users with Pipelines for CI/CD. - Source: dev.to / 4 months ago
  • Show HN: Atlassian Tweaks – QoL Improvements for Jira, Bitbucket, and Confluence
    Atlassian Tweaks is a collection of userscripts and userstyles, developed by myself and my colleagues, which tweak some things and reduce friction in our Jira, Bitbucket, and Confluence workflows at our $DAYJOB. These scripts and styles were originally written for the self-hosted versions of the Atlassian services. However, most of scripts and styles support the Cloud versions as well. Screenshots, descriptions,... - Source: Hacker News / 5 months ago
  • Contributing to the cause: doing it the open-source way
    The "space" that we have been referring to, can be any of the following: GitHub, GitLab, BitBucket, and many more. For this blog, we will stick to GitHub, since that's more beginner-friendly. - Source: dev.to / 6 months ago
  • Useful Websites for Beginner Web Developers
    BitBucket: An alternative to GitHub, personally I would use BitBucket for private projects and use GitHub for public projects. - Source: dev.to / 9 months ago
View more

HelpDesk mentions (3)

  • Help desk with ticketing functionality
    I'm thinking something like helpdesk.com. Source: 11 months ago
  • Is this a scam? I don’t have prime and I checked all my banking accounts.
    They like to put amazon in there somewhere, but alwways look for the last dot (.) whatever is after it is the root and then go left from there. So prime.amazon.helpdesk.com, as an example makes it look like a amazon website, but helpdesk.com is the website they want you to go to, not amazon.com. Source: about 2 years ago
  • Feshdesk Support Domain Configuration in AWS
    Hello fellow guru's. I'm currently working on configuring Freshdesk to point to a root domain in AWS Route 53. However, their configuration documents and support (who are horrible by the way), don't seem to indicate if its possible. For example, their configuration documents want me to configure my support url to be support.helpdesk.com. However, I'd prefer for my support url to be helpdesk.com. Any help would be... Source: about 3 years ago

What are some alternatives?

When comparing BitBucket and HelpDesk, you can also consider the following products

GitHub - Originally founded as a project to simplify sharing code, GitHub has grown into an application used by over a million people to store over two million code repositories, making GitHub the largest code host in the world.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

GitLab - Create, review and deploy code together with GitLab open source git repo management software | GitLab

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Gitea - A painless self-hosted Git service

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.