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Bigin by Zoho CRM VS Accelo

Compare Bigin by Zoho CRM VS Accelo and see what are their differences

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Bigin by Zoho CRM logo Bigin by Zoho CRM

Pipeline-centric CRM built and priced for small businesses

Accelo logo Accelo

Accelo transforms the way professional service businesses manage client work to improve their performance and profitability.
  • Bigin by Zoho CRM Landing page
    Landing page //
    2023-09-18
  • Accelo Landing page
    Landing page //
    2023-04-26

Accelo is used and loved by professional service businesses around the world to manage their client work, profitably. The end-to-end cloud-based platform manages all aspects of client work delivery, from prospect to payment, including sales, projects, tickets, retainers, timesheets, resourcing and more, regardless of where you are. With an emphasis on time and money, the client work management platform gives you a holistic view of your most up-to-date business data and financial performance. Having client communications, activities and work centralized in a single platform, you always know where things are without having to ask for a status update. Accelo streamlines workflows and increases efficiency across the business and teams to enhance visibility and coordination, helping leaders to run the business and professionals to focus on the most important work. By harnessing powerful automation, managers are enabled to deliver projects on-time and within budget with ease. Accelo's up-to-date and secure analytics gives leaders the confidence to make smart decisions, ensuring the growth and prosperity of the business.

Bigin by Zoho CRM

Website
zoho.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Accelo

Website
accelo.com
Pricing URL
Official Accelo Pricing
$ Details
paid Free Trial $24.0 / Monthly (Per User (Minimum 5 Users))
Platforms
Browser Android iOS Web Cloud
Edit details

Bigin by Zoho CRM features and specs

  • User-Friendly Interface
    Bigin is designed with small businesses in mind, providing an intuitive and straightforward interface that is easy to navigate, making it accessible for users with varying technical skills.
  • Affordable Pricing
    With competitive pricing, Bigin offers an economical solution for small businesses looking to manage their customer relationships without a large financial investment.
  • Seamless Integration
    Bigin seamlessly integrates with other Zoho products and popular third-party applications, allowing for a more streamlined and efficient workflow.
  • Customizable Pipelines
    Users can create customizable sales pipelines to suit their specific business processes, enhancing the ability to track deals and customer interactions effectively.
  • Mobile App
    Bigin offers a robust mobile application that allows users to access and manage their CRM data on the go, ensuring productivity and responsiveness from anywhere.

Possible disadvantages of Bigin by Zoho CRM

  • Limited Features for Advanced Users
    While Bigin is excellent for small businesses, it may lack the advanced features and customization options required by larger enterprises or more complex sales processes.
  • Limited Reporting Capabilities
    The reporting and analytical features in Bigin are somewhat basic compared to more comprehensive CRM solutions, which could be a limitation for data-driven decision-making.
  • Storage Constraints
    Bigin has storage limitations that might not be sufficient for businesses dealing with a large volume of customer data or those aiming for long-term data retention.
  • Scalability Issues
    As businesses grow and their needs become more complex, they might find Bigin's capabilities insufficient, necessitating a migration to a more robust CRM solution.
  • Dependency on Zoho Ecosystem
    While integration with Zoho products is seamless, businesses relying on non-Zoho solutions may face challenges, reducing interoperability and increasing dependency on the Zoho ecosystem.

Accelo features and specs

  • Client & Contacts Database
  • Microsoft 365 and Google Contact Synchronization
  • Microsoft 365 and Google Calendar Synchronization
  • Tasks & Checklists
  • Task Boards
  • Client Email Sync
  • Client Activity Feed
  • Smart Timesheets
  • Web & Mobile Timers
  • Files & Attachments
  • Client Requests & Shared Inbox
  • Client Asset Database
  • Custom Fields & Tags
  • Dynamic Resource Scheduling
  • Scheduling & Workload Dashboard
  • Profitability & Utilization Dashboards
  • Resource Booking
  • Rules & Triggers
  • Activity Templates
  • Work Templates
  • Approvals
  • Signoffs
  • Client Portal
  • Divisions
  • Custom Statuses & Workflows
  • Materials & Expenses
  • Formulas & Calculated Fields
  • iOS and Android Apps
  • Branded Workspace
  • Standard Security (Encryption)
  • Enhanced Security (2FA, SSO)
  • Community Support
  • Email Support
  • Chat & Phone Support
  • Contractors
  • Sales Opportunity Management
  • Sales Tasks
  • Sales Activity
  • Custom Sale Fields & Dates
  • Advanced Search, Filtering & Saved Lists
  • Quotes Creation & Sending
  • Interactive Gantt Chart Quoting
  • Fixed, Variable & Mixed Quotes
  • Defined & Role-based Billable Rates
  • Real-time Value & Pipeline Tracking
  • Sales Velocity & Time Spent Tracking
  • Quote Templates
  • Convert Quotes to Projects
  • Resource Scheduling & Booking
  • Sales Triggers & Notifications
  • Custom Sale Statuses & Workflows
  • Quote Materials
  • Adaptive Project Management
  • Project Milestones & Tasks
  • Record Notes & Schedule Meetings
  • Automated Project Time Logging
  • Custom Project Fields and Dates
  • Advanced Search, Filtering & Saved Lists
  • Advanced Project Dependencies
  • Dynamic Project Scheduling
  • Interactive Gantt Chart Planning
  • Fixed, Variable & Mixed Budgets
  • Defined & Role-based Billable Rates
  • Real-Time Budget & Timeline Tracking
  • Forecast Budget, Profitability & Timeline
  • Allocate Time & Value to Retainers
  • Invoice Based on Budget or Progress
  • Resource Scheduling & Booking
  • Project Triggers & Notifications
  • Project Plan Templates
  • Project Time Approvals
  • Project Client Signoffs
  • Custom Project Statuses & Workflows
  • Project Rate Cards
  • Project Materials & Expenses
  • Client Ticket Management
  • Ticket Tasks
  • Automated Ticket Time Logging
  • Ticket Activity
  • Custom Ticket Fields & Dates
  • Advanced Search, Filtering & Saved Lists
  • Custom Categories & Resolutions
  • Fixed, Variable & Mixed Budgets
  • Defined & Role-based Billable Rates
  • Forecast Budget, Profitability & Timeline
  • Ticket Age & Time Spent Tracking
  • Allocate Time & Value to Retainers
  • Invoice Based on Budget or Progress
  • Resource Scheduling & Booking
  • Tickets Triggers & Notifications
  • Ticket Client Signoffs
  • Custom Ticket Statuses & Workflows
  • Ticket Materials & Expenses
  • Client Retainer Management
  • Recurring Tasks
  • Record Notes & Schedule Meetings
  • Automated Retainer Time Logging
  • Custom Project Fields & Dates
  • Advanced Search, Filtering & Saved Lists
  • Smart Task Scheduling
  • Fixed, Variable & Mixed Budgets
  • Defined & Role-based Billable Rates
  • Real-Time Budget Tracking
  • Forecast Budget & Profitability
  • Allocate Time & Value from Projects
  • Allocate Time & Value from Tickets
  • Invoice based on Budget or Progress
  • Resource Scheduling & Booking
  • Retainer Triggers & Notifications
  • Retainer Time Approvals
  • Custom Retainer Statuses & Workflows
  • Multiple Retainer Templates
  • Retainer Materials
  • Automated Retainer Billing
  • Create & Send Invoices
  • Create & Send Purchases
  • Invoice for Services
  • Invoice with Work Logs
  • Invoice Statements
  • Invoice Payment Reminders
  • Invoice Payments
  • Purchase Payments
  • Online Credit-Card Payments
  • Xero integration
  • QuickBooks Online Integration
  • Bulk Client Invoicing
  • Invoice Templates
  • Purchase Templates
  • Invoice for Materials and Expenses
  • Customized Client Terms & Tax
  • Invoices on Projects
  • Purchases on Projects
  • Invoices on Tickets
  • Purchases on Tickets
  • Invoices on Retainers
  • Purchases on Retainers
  • Client Work - Time & Value
  • Client Profitability - Budget, Current & Forecast
  • Client Revenue
  • Client Assets
  • Task Budget Analysis
  • Task Overdue Report
  • Team Member Performance Dashboard
  • Billable Time and Value Analysis
  • Missing Time
  • Financials - Revenue Analysis
  • Financials - Revenue Forecast
  • Financials - Invoices & Receivables
  • Financials - Time to Pay
  • Financials - Purchases
  • Financials - Materials
  • Financials - Expenses
  • Task on Projects, Tickets & Retainers
  • Sales by Client
  • Sales Pipeline
  • Sales Activity
  • Projects by Client
  • Project Work in Progress
  • Project Profitability
  • Project Budgets and Deadlines
  • Planned vs Actual
  • Open Tickets & Requests
  • Overdue Tickets
  • Time to Respond & Resolve
  • Retainers by Client
  • Retainer Revenue Forecast
  • Expiring Retainers

Analysis of Bigin by Zoho CRM

Overall verdict

  • Bigin by Zoho CRM is a good choice for organizations seeking an affordable, intuitive, and efficient CRM system. While it may lack some advanced features found in larger CRM platforms, it effectively covers the basics and excels in ease of use, support, and integration capabilities.

Why this product is good

  • Bigin by Zoho CRM is particularly well-suited for small businesses and startups that need a simple, user-friendly CRM solution. It provides essential features such as contact management, pipeline management, and workflow automation without the complexity and high cost of more comprehensive CRM systems. Its integration with other Zoho products and popular third-party applications also adds to its appeal, making it easier to expand functionality as business needs grow.

Recommended for

  • Small businesses
  • Startups
  • Teams looking for a simple CRM solution
  • Users who need integration with other Zoho products

Analysis of Accelo

Overall verdict

  • Accelo is generally considered a good option for small to medium-sized businesses that need an all-in-one solution to manage their client work from start to finish. It is especially praised for its user-friendly interface and robust feature set, which can simplify complex processes.

Why this product is good

  • Accelo is a comprehensive project management and client work management platform designed for professional services businesses. It offers features such as task management, time tracking, billing, client relationship management, and project collaboration. The platform integrates well with other tools and provides automation capabilities to improve efficiency and streamline workflow for service delivery.

Recommended for

  • Professional service firms
  • Consulting agencies
  • Marketing agencies
  • IT service businesses
  • Firms looking for an integrated project management and CRM solution

Bigin by Zoho CRM videos

+ Add

Bigin by Zoho CRM | An introduction to the CRM software built and priced for small businesses

More videos:

  • Review - Detailed product walkthrough of Bigin by Zoho CRM
  • Review - Set up your CRM in under 30 minutes | Bigin by Zoho CRM

Accelo videos

+ Add

2-Minute Demo

Category Popularity

0-100% (relative to Bigin by Zoho CRM and Accelo)

Bigin by Zoho CRM

Accelo

CRM
61 61%
CRM
39% 39
Project Management
0 0%
Project Management
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0
Sales
100 100%
Sales
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Bigin by Zoho CRM and Accelo

Bigin by Zoho CRM Reviews

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Accelo Reviews

  1. Stunt
    · CEO at THEE DEVIL ·
    Untouchable tool for a business owner

    I cannot imaging my life without Accelo. It drasticly improved my performance and profitability!

    Highly recommend!

    👍 Pros:    Excellent features|Cost&profit management|Easy to use
    👎 Cons:    Pricy
20 PSA Software Tools, Alternatives for MSPs & VARs
1. Accelo (formerly Affinity Live): As of early 2016, Accelo had quietly integrate its PSA platform with Continuum, Kaseya and Logicnow — three well-known providers of RMM software for MSPs. Accelo has a growing focus on IT service providers, though I don’t have a feel for the company’s overall following among MSPs and VARs.
Source: www.channele2e.com

What are some alternatives?

When comparing Bigin by Zoho CRM and Accelo, you can also consider the following products

Zoho CRM - Omnichannel CRM for Businesses of all sizes

monday CRM - monday sales CRM is a customizable customer relationship management software for every business with support for unlimited leads and accounts and prepaid plans.

Scoro - Scoro is an end-to-end business management software solution for professional and creative services that helps to streamline work and eliminate routine tasks.

Pobuca Connect - Connect with your contacts.

Pipeliner CRM - Pipeliner CRM empowers small to medium-sized sales teams to close more deals and lower risk. Implementation and training are a breeze. Mac & Windows.

1CRM - 1CRM is an All-in-One CRM solution for sales, marketing, project and order management. Download 1CRM Free, and find out why it's right for your business.

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