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BeyondTrust Remote Support VS join.me

Compare BeyondTrust Remote Support VS join.me and see what are their differences

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BeyondTrust Remote Support logo BeyondTrust Remote Support

BeyondTrust Remote Support is remote desktop access, service desk, and collaboration software for Windows, Mac, Linux, iOS (iPad, iPhone), and Android devices.

join.me logo join.me

Instant screen sharing. Instant Aha!
  • BeyondTrust Remote Support Landing page
    Landing page //
    2023-09-19
  • join.me Landing page
    Landing page //
    2023-07-26

BeyondTrust Remote Support features and specs

  • Comprehensive Security Features
    BeyondTrust Remote Support offers robust security features including multi-factor authentication, SSL encryption, and detailed audit trails to ensure secure remote access.
  • Advanced Integration
    The platform integrates seamlessly with various ITSM, CRM, and other IT management tools, enhancing its utility in complex IT environments.
  • Cross-Platform Capabilities
    Supports a wide range of operating systems including Windows, macOS, Linux, iOS, and Android, providing flexibility in heterogeneous environments.
  • Real-Time Collaboration
    Offers real-time support collaboration features such as session transfer, session sharing, and team chat, which improve efficiency and problem resolution time.
  • Unattended Access
    Allows for unattended remote access, enabling technicians to solve issues even when the end-user is not present, enhancing productivity.
  • Customization Options
    Provides extensive customization options to align with specific business workflows and branding requirements.

Possible disadvantages of BeyondTrust Remote Support

  • Cost
    The pricing for BeyondTrust Remote Support can be high compared to other remote support solutions, potentially making it less accessible for smaller businesses.
  • Complexity
    The extensive features and customization options can lead to a steeper learning curve for new users, requiring dedicated training and resources.
  • Resource Intensive
    The software can be resource-intensive, leading to potential performance issues on older systems or lower-spec environments.
  • Occasional Connectivity Issues
    Some users report intermittent connectivity issues which can disrupt the support process and reduce efficiency.
  • Limited Trial Period
    The trial period offered for evaluation might not be sufficient to explore all features thoroughly, limiting the ability to fully understand the product's capabilities before purchase.
  • Support Response Time
    There have been reports about slower response times from customer support, which can be a concern during critical situations.

join.me features and specs

  • Ease of Use
    Join.me has an intuitive user interface that allows users to quickly set up and join meetings without extensive technical knowledge.
  • Screen Sharing
    The platform offers robust screen sharing capabilities, making it easy for presenters to share their screen with participants in real-time.
  • No Downloads Required
    Users can join a meeting directly through their web browser without needing to download any software, enhancing its accessibility.
  • Mobile Accessibility
    Join.me supports mobile devices, allowing users to participate in meetings on-the-go through their smartphones or tablets.
  • Customizable URLs
    The service allows for personalized meeting URLs, making it easier for participants to remember and join meetings.

Possible disadvantages of join.me

  • Limited Free Plan
    The free version of Join.me has limited features, especially in comparison to competitors, which may not be sufficient for more extensive business needs.
  • Video Quality
    Some users have reported that the video quality is not as high as other competing platforms, which can affect the overall meeting experience.
  • Security Concerns
    Join.me has faced criticism over its security and privacy measures, which might be a significant concern for businesses handling sensitive information.
  • Advanced Features Require Subscription
    Many of the advanced features like recording, scheduling, and management tools are locked behind a paywall, requiring a subscription.
  • Integration Limitations
    Compared to some other platforms, Join.me offers fewer integrations with other business tools and applications, which might limit its functionality for some users.

BeyondTrust Remote Support videos

+ Add

How Bomgar Remote Support Software Works?

join.me videos

+ Add

Join.me Review | Next Best Conference Calling Software | Pearl Lemon Reviews

More videos:

  • Review - Using Join.me (Free)
  • Tutorial - Join.Me - Free ScreenSharing Service Tutorial

Category Popularity

0-100% (relative to BeyondTrust Remote Support and join.me)

BeyondTrust Remote Support

join.me

Remote Desktop
43 43%
Remote Desktop
57% 57
Communication
0 0%
Communication
100% 100
Remote PC Access
100 100%
Remote PC Access
0% 0
Group Chat & Notifications
0 0%
Group Chat & Notifications
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BeyondTrust Remote Support and join.me

BeyondTrust Remote Support Reviews

Provide Tech Support by Remotely Control Controlling Computers Using these 10 Tools
BeyondTrust Remote Support allows technical support teams to securely access and troubleshoot any remote device on any platform, located anywhere in the world. And all from the same solution.
Source: hackernoon.com

join.me Reviews

Sick of TeamViewer? Try these 7 Free alternative to TeamViewer
Join me is a remote desktop software that enables users to customize their online meeting and screen sharing experiences by claiming a personalized URL. Moreover, the users can also customise the meeting background and get their own personal link for notifications. Join Me also has Whiteboarding features that allow real-time discussions and interactions.
Source: www.troopmessenger.com
7 Zoom Alter­na­tives for Video Con­fer­enc­ing and Remote Meetings
Join.me is an interactive teleconferencing solution that allows the user to communicate with collaborators across different platforms.
Source: www.guidingtech.com
13 Best Teamviewer Alternatives You Must Try
Why do you need to opt for Join.me? If you’re operating a business or even for individual purposes you want to collaborate remotely with individuals, JoinMe is an amazing remote management tool that you can use. A quick, easy and much better way to connect and socialize with individuals remotely is what Join.me is all about.
Source: twitgoo.com
Alternatives to TeamViewer
The company LogMeIn has another TeamViewer alternative, the web tool Join.me to add to the mix. This alternative makes organizing and implementing online meetings child’s play. For this purpose, the service offers access to an admin area where you can easily schedule and hold meetings. All past meetings are automatically archived so that you can keep tabs on what invited...
Source: www.ionos.com

Social recommendations and mentions

Based on our record, join.me seems to be more popular. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BeyondTrust Remote Support mentions (0)

We have not tracked any mentions of BeyondTrust Remote Support yet. Tracking of BeyondTrust Remote Support recommendations started around Mar 2021.

join.me mentions (15)

  • Is getting a .website domain a good idea for my business?
    Agreed. A good example of a good use is join.me. This makes sense but even so, do you know how many times I've had people type join.me.com even after I say its just join.me? A lot. Source: almost 2 years ago
  • finding a screen recorder / screen share program that gives 5 minute warming that video will end
    I'm doing a little investigative work... While I was giving a personal training using my screen sharing program join.me, the participant had a voice come over his computer. The computer generated voice said 'this video will end in 5 minutes'. Also there was a beeping sound every second just before this voice. Source: about 2 years ago
  • Anyone got extra users on their accouts?
    Why don't you have him share his screen with you? You can use something simple like teams in office or join.me so you can see his screen on your screen. Source: about 3 years ago
  • Tell me you're in inside sales without telling me you're in inside sales.
    Https://www.youtube.com/watch?v=zh9h4KZpnJU this one? Or the join.me song? Source: about 3 years ago
  • Some Useful Websites that you should must use
    📎33. join.me: Share your screen with anyone over the web. Source: about 3 years ago
View more

What are some alternatives?

When comparing BeyondTrust Remote Support and join.me, you can also consider the following products

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

GoToAssist - RescueAssist, formerly GoToAssist, identifies, diagnoses & solves issues fast with our remote desktop support software. Learn more about RescueAssist today!

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

AnyDesk - AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

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