BestDoc Concierge VS PicKlinik.id

BestDoc Concierge is a simple and user-friendly command center for In-Patient support requests. It’s a paperless solution that uses data and technology to assist hospitals in providing a unique patient experience. It also saves the time and effort of nurses and administrators, allowing them to concentrate more on patient-centered activities.

Key Benefits of BestDoc Concierge Boost Patient Satisfaction Increase Nurses’ Productivity Engage Your Patients Increase Staff Efficiencies Grow F&B Revenues

BestDoc Concierge allows raising requests via multiple modes, including QR code scan, web app, service desk, and SMS/Whatsapp (via weblinks).

Patients, bystanders, visitors, nurses or administrative personnel can raise requests instantly from the bedside or any other location in the hospital. They can select from pre-defined service categories and even add comments while raising requests.

Patients can get view the status of their requests in real-time via mobile/tablets/PCs. Patients can provide feedback for each request and can also reopen any request closures that are not satisfactory. Administrators can specify precise SLAs and TATs for different types of requests. This helps in accurate benchmarking and comparison for each request type. They can also configure automatic escalations for unallocated requests, thus ensuring that no request goes unassigned. They can set up notifications for delays to ensure a swift response and avoid patient displeasure.

PicKlinik provides all-in-one technology services in one place
Fast
The interface is designed to be simple and easy for users. Automatic generation of invoices, statistics and various reports in just a few clicks
Efficient
Increase the productivity of clinic/pharmacy staff with the support of using technology to help with daily work
Cheap Reduce maintenance costs and IT investment. PicKlinik only requires a computer or tablet.

Suitable for doctors, clinics, and pharmacies. Guaranteed data security, reports can be monitored online
Print Reports Automatically and View it Online
Save time on routine report generation. All reports are available automatically in daily, monthly, and even yearly basis. All reports can accessed anywhere from your smartphone
Send Promotional SMS/Whatsapp and Greetings to Customers
Promotion is now easier via SMS/Whatsapp broadcast to all customers. Never miss your customer's birthday or just to give holiday greetings
Digital Medical Records
Integrated with ICD-10. Electronic medical record is paperless and easier to find
Inventory System, Monitor Low Stock
Integrated stock & warehouse management that can alert you when product/drug stock is running low
Business Intelligence Dashboard
A Business Intelligence System that can help determine business strategies, monitor your KPIs and targets, and perform business analysis automatically to increase marketing and profit