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Basil Chat VS Papercups

Compare Basil Chat VS Papercups and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Basil Chat logo Basil Chat

Design feedback via chat

Papercups logo Papercups

Open source live customer chat
  • Basil Chat Landing page
    Landing page //
    2019-02-02
  • Papercups Landing page
    Landing page //
    2022-02-06

Category Popularity

0-100% (relative to Basil Chat and Papercups)

Basil Chat

Papercups

Design Tools
100 100%
Design Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Productivity
100 100%
Productivity
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using Basil Chat and Papercups. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Papercups seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Basil Chat mentions (0)

We have not tracked any mentions of Basil Chat yet. Tracking of Basil Chat recommendations started around Mar 2021.

Papercups mentions (8)

  • Adding live chat support for Flutter Web
    I'd give https://papercups.io a try, they have a native flutter chat widget (last I checked the only live support native flutter package). Source: about 1 year ago
  • AMA – My bootstrapped Notion-2-Help Center SaaS just hit 3000 MRR allowing me to going full-time indie
    HelpKit does have a widget that you can embed on your own site. HelpKit itself has a built in email contact integration. If you want a live chat widget with HelpKit, the widget allows you to hook up one of many live chat providers… One of them called Papercups is actually fully free to use such as Tawk + more privacy friendly :). Source: almost 2 years ago
  • If a web site need an chat option as a feature
    If chat means just "customer should be able to chat directly with our employees" for you, then something like chatwoot or papercups should do the job. Basically just a chat widget you can drop into your site where customers can message you. Source: about 2 years ago
  • Ask HN: Which open source versions of SaaS would you like to see?
    No affiliation, but have you looked at https://papercups.io/ ? They are also OSS: https://github.com/papercups-io/papercups. - Source: Hacker News / over 2 years ago
  • What is the most expensive SaaS you spend on at your company?
    Yeah, it's kinda crazy. I'm considering just inhousing to https://papercups.io/ and save a bunch of money each month. Source: almost 3 years ago
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What are some alternatives?

When comparing Basil Chat and Papercups, you can also consider the following products

Usersnap - Visual Feedback - Usersnap helps your business with its versatile feedback platform to build better, more successful products and services with the help of user feedback. Collect feedback along your product development lifecycle. Try it for free.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Feedback by Pixelic - Painless design feedback and version control.

Drift - A messaging app that helps you grow your business.

Sesov - A community for anonymous design feedback

Crisp Chat - Multi-channel customer support software

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