Software Alternatives, Accelerators & Startups
Register | Login

Base CRM VS Bigin by Zoho CRM

Compare Base CRM VS Bigin by Zoho CRM and see what are their differences

Monitask
Employee Monitoring Software with Screenshots, Internet, Activity and Time Tracking featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Base CRM logo Base CRM

Customer relationship management (CRM) & sales software geared towards making your small business, mid-market or enterprise sales team 10x more productive.

Bigin by Zoho CRM logo Bigin by Zoho CRM

Pipeline-centric CRM built and priced for small businesses
  • Base CRM Landing page
    Landing page //
    2022-01-07

  bit.lySoftware by Base

  • Bigin by Zoho CRM Landing page
    Landing page //
    2023-09-18

Base CRM features and specs

  • User-Friendly Interface
    Base CRM offers an intuitive and easy-to-navigate user interface, making it accessible for both experienced and novice users.
  • Mobile Accessibility
    The mobile app for Base CRM is robust and fully-featured, allowing sales teams to manage their activities on the go effectively.
  • Integration Capabilities
    Base CRM supports integration with various third-party applications and services, enhancing its functionality and compatibility with existing business processes.
  • Advanced Reporting
    The platform provides comprehensive reporting and analytics features, enabling businesses to gain valuable insights from their sales and customer data.
  • Customization Options
    Users can customize the CRM to fit their specific business needs, including custom fields, pipelines, and workflows.

Possible disadvantages of Base CRM

  • Cost
    Base CRM can be expensive compared to some other CRM solutions, particularly for small businesses and startups.
  • Limited Customer Support
    Some users have reported that Base CRM's customer support can be slow or unresponsive, which can be frustrating when issues arise.
  • Complexity of Advanced Features
    While the platform offers a range of advanced features, some users may find them difficult to set up and use without significant time investment.
  • Learning Curve
    Despite its intuitive interface, new users may need some time to fully understand all the capabilities and functionalities of the CRM system.
  • Data Import Issues
    Some users have faced challenges when importing data from other CRM systems, encountering issues with data formatting and compatibility.

Bigin by Zoho CRM features and specs

  • User-Friendly Interface
    Bigin is designed with small businesses in mind, providing an intuitive and straightforward interface that is easy to navigate, making it accessible for users with varying technical skills.
  • Affordable Pricing
    With competitive pricing, Bigin offers an economical solution for small businesses looking to manage their customer relationships without a large financial investment.
  • Seamless Integration
    Bigin seamlessly integrates with other Zoho products and popular third-party applications, allowing for a more streamlined and efficient workflow.
  • Customizable Pipelines
    Users can create customizable sales pipelines to suit their specific business processes, enhancing the ability to track deals and customer interactions effectively.
  • Mobile App
    Bigin offers a robust mobile application that allows users to access and manage their CRM data on the go, ensuring productivity and responsiveness from anywhere.

Possible disadvantages of Bigin by Zoho CRM

  • Limited Features for Advanced Users
    While Bigin is excellent for small businesses, it may lack the advanced features and customization options required by larger enterprises or more complex sales processes.
  • Limited Reporting Capabilities
    The reporting and analytical features in Bigin are somewhat basic compared to more comprehensive CRM solutions, which could be a limitation for data-driven decision-making.
  • Storage Constraints
    Bigin has storage limitations that might not be sufficient for businesses dealing with a large volume of customer data or those aiming for long-term data retention.
  • Scalability Issues
    As businesses grow and their needs become more complex, they might find Bigin's capabilities insufficient, necessitating a migration to a more robust CRM solution.
  • Dependency on Zoho Ecosystem
    While integration with Zoho products is seamless, businesses relying on non-Zoho solutions may face challenges, reducing interoperability and increasing dependency on the Zoho ecosystem.

Analysis of Base CRM

Overall verdict

  • Base CRM/Zendesk Sell is generally considered a good option for small to medium-sized businesses looking for a user-friendly and efficient CRM system. Its features cater well to sales-oriented teams and those requiring a strong mobile component.

Why this product is good

  • Base CRM, now known as Zendesk Sell, is regarded as a robust CRM platform due to its intuitive interface, mobile-friendly features, and comprehensive reporting tools. It offers sales teams better visibility and streamlined processes, which can enhance productivity and sales efficiency. Some users appreciate its seamless integration capabilities with other platforms, along with reliable customer support.

Recommended for

  • Small to medium-sized businesses
  • Sales teams needing mobile access
  • Companies seeking seamless integration with other tools
  • Businesses looking for enhanced sales process visibility and efficiency

Analysis of Bigin by Zoho CRM

Overall verdict

  • Bigin by Zoho CRM is a good choice for organizations seeking an affordable, intuitive, and efficient CRM system. While it may lack some advanced features found in larger CRM platforms, it effectively covers the basics and excels in ease of use, support, and integration capabilities.

Why this product is good

  • Bigin by Zoho CRM is particularly well-suited for small businesses and startups that need a simple, user-friendly CRM solution. It provides essential features such as contact management, pipeline management, and workflow automation without the complexity and high cost of more comprehensive CRM systems. Its integration with other Zoho products and popular third-party applications also adds to its appeal, making it easier to expand functionality as business needs grow.

Recommended for

  • Small businesses
  • Startups
  • Teams looking for a simple CRM solution
  • Users who need integration with other Zoho products

Base CRM videos

+ Add

Base CRM Demo

More videos:

  • Review - 5 Minute Overview - Introduction to Base CRM

Bigin by Zoho CRM videos

+ Add

Bigin by Zoho CRM | An introduction to the CRM software built and priced for small businesses

More videos:

  • Review - Detailed product walkthrough of Bigin by Zoho CRM
  • Review - Set up your CRM in under 30 minutes | Bigin by Zoho CRM

Category Popularity

0-100% (relative to Base CRM and Bigin by Zoho CRM)

Base CRM

Bigin by Zoho CRM

CRM
83 83%
CRM
17% 17
Sales
90 90%
Sales
10% 10
Business & Commerce
0 0%
Business & Commerce
100% 100
CRM Platforms
100 100%
CRM Platforms
0% 0

User comments

Share your experience with using Base CRM and Bigin by Zoho CRM. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing Base CRM and Bigin by Zoho CRM, you can also consider the following products

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

monday CRM - monday sales CRM is a customizable customer relationship management software for every business with support for unlimited leads and accounts and prepaid plans.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

Pobuca Connect - Connect with your contacts.

Alore CRM - The AI-powered CRM that works 24x7 behind the scenes to do all your trivial work, so you can focus on what really matters: closing deals

Loading...