What are some alternatives?
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Userlike Live Chat - Userlike is free live chat software for website and mobile support.
Crisp Chat - Multi-channel customer support software
Zendesk Chat - Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software.
GetSiteControl - Perfect widgets for your website: surveys, email opt-in forms, contact forms, popups, follow, share buttons and live chats - all in one place!