Software Alternatives & Reviews

AWS Support VS Support Hero

Compare AWS Support VS Support Hero and see what are their differences

AWS Support logo AWS Support

AWS Support provides resources to support users in the adoption of AWS services.

Support Hero logo Support Hero

Educate your customers through self-help support
  • AWS Support Landing page
    Landing page //
    2023-03-19
  • Support Hero Landing page
    Landing page //
    2023-07-31

AWS Support videos

AWS Support - Exam Reviewer for the AWS Certified Cloud Practitioner

More videos:

  • Review - AWS Supports You | Introducing the Enterprise Support Operations Review
  • Review - How do I sign up for an AWS Support plan?

Support Hero videos

No Support Hero videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to AWS Support and Support Hero)
Web Portals
100 100%
0% 0
Customer Support
25 25%
75% 75
Help Desk
32 32%
68% 68
Software Development
0 0%
100% 100

User comments

Share your experience with using AWS Support and Support Hero. For example, how are they different and which one is better?
Log in or Post with

Social recommendations and mentions

Based on our record, AWS Support seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AWS Support mentions (3)

  • AWS Certified Cloud Practitioner Study Guide - Section 3.4
    Premium support Developer - testing and early development Business - production workloads Enterprise On-Ramp - mission-critical production workloads with consultation Enterprise - mission-critical production workloads with consultation and automated health management. - Source: dev.to / about 2 years ago
  • Web Hosting Company for High Traffic Website
    Technical support for break/fix: Https://aws.amazon.com/premiumsupport/. Source: almost 3 years ago
  • I am new to cloud and want to learn services by doing a project. I have tried several times but get stuck on several “how to” like how to do this, should I use service a or b etc and would need some guidance and hand holding. I will pay for your time if someone is willing to teach/coach a beginner.
    Not sure what kind of tutorials you got stuck on but I find that a simple 'Hello world' is the best kind to start with while you learn the basics. Also for the money if it's in your budget I'd suggest just using AWS' premium support for one month. LINK. Source: almost 3 years ago

Support Hero mentions (0)

We have not tracked any mentions of Support Hero yet. Tracking of Support Hero recommendations started around Mar 2021.

What are some alternatives?

When comparing AWS Support and Support Hero, you can also consider the following products

phpMyFAQ - phpMyFAQ is a world’s most popular mobile-friendly, feature-rich and open-sources FAQ software that uses PHP 5.

SkipFlag - AI knowledge base that builds itself from your communication

Apervita - Apervita is a self-service platform that allows health enterprises and professionals to author evidence-based insight and connect it to practice, anywhere.

HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.

iService - iService is an integrated solution for managing all customer interactions with complete web-based interface, routes and automatically responds to customer email, provides a simple but powerful knowledge base, and includes a complete contact manageme…

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.