Software Alternatives & Reviews

Awesome Ruby VS Malcolm App

Compare Awesome Ruby VS Malcolm App and see what are their differences

Awesome Ruby logo Awesome Ruby

The essential Ruby to build modern Apps and Web Apps

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.
  • Awesome Ruby Landing page
    Landing page //
    2022-12-29
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Awesome Ruby

Pricing URL
-
$ Details
Platforms
-
Release Date
-

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

Awesome Ruby features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Awesome Ruby videos

No Awesome Ruby videos yet. You could help us improve this page by suggesting one.

+ Add video

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Awesome Ruby and Malcolm App)
Online Learning
100 100%
0% 0
Customer Support
0 0%
100% 100
Online Education
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Awesome Ruby and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

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Social recommendations and mentions

Based on our record, Awesome Ruby seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Awesome Ruby mentions (2)

  • [Media] Dear Google, When Rust? Sincerely, Internet
    Rails will always be a core pillar, but Ruby is a general purpose language with plenty of other applications. I would encourage you to look at some of the projects in https://awesome-ruby.com/ before declaring it "dead for everything but Rails.". Source: about 1 year ago
  • Since Ruby is a scripting language like Python can I build all of the projects in How to Automate the Boring Stuff with Python using Ruby?
    There are a lot of Ruby gems for sure. Checkout https://awesome-ruby.com/ which has suggested gems for several categories including an Excel one such as Roo or Spreadsheet Architect. Also can keyword searches a bit with the official gem repository at https://Rubygems.org. Source: almost 3 years ago

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing Awesome Ruby and Malcolm App, you can also consider the following products

Enlight - Performance and Error Monitoring. We keep an eye on your applications and notify you about performance issues and errors.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Website Starter Kit from Glitch - Learn HTML, JS, CSS & Node.js w/ free videos & live code

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Sjabloon - Rails SaaS starter kit (just $79 one-time)

Zendesk Support - Social Customer Support and Help Desk and Ticketing