Software Alternatives & Reviews VS Freshdesk Messaging

Compare VS Freshdesk Messaging and see what are their differences

Autochat helps E-commerce businesses increase their conversion and retention rates by engaging users with contextual, proactive & automated conversations throughout their purchase journey.

Freshdesk Messaging (Formerly Freshchat) is an AI-powered customer messaging software used by businesses of all sizes to offer digital-first customer service across various channels like WhatsApp, AppleBusinessChat, Facebook, website, mobile app.. Landing Page Landing Page
Freshdesk Messaging Landing Page
Freshdesk Messaging Landing Page

Freshdesk Messaging is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.

Key Value Propositions Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size

With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.

This is where businesses use Freshdesk Messaging's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.

Freshdesk Messaging offers:

Unified inbox experience to manage conversations across digital channels Best-in-class AI chatbots that focus on intent and engagement Proactive messaging using hyper-targeted rich media campaigns Intelligent load balancing and auto-routing capabilities Seamless integrations via a rapidly growing app marketplace and custom APIs Highly resilient architecture built on AWS and certified with industry compliances details

Customer Experience Management Customer Engagement Conversion Optimization
Pricing URL-
Details $-

Freshdesk Messaging details

Customer Support Live Chat Whatsapp CRM
Pricing URL Official Freshdesk Messaging Pricing  
Details $freemium $15.0 / Monthly (Growth) features and specs

Not specified yet

Freshdesk Messaging features and specs

Integrations WordPress  Shopify  Zendesk Slack Clearbit Reveal Marketplace(Public Apps)  Marketplace(Custom Apps) Freshdesk Freshsales Freshservice Freshmarketer videos

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Freshdesk Messaging videos

Freshchat - Product Overview

More videos:

  • - Freshchat- Team Member Experience
  • - Freshchat Brief introduction

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What are some alternatives?

When comparing and Freshdesk Messaging, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers. - Boost customer satisfaction, productivity, and sales using state-of-the-art AI and omnichannel technology. - is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Reamaze - Helpdesk, live chat, and customer messaging platform designed to help your online business amaze customers.

LiveChat - LiveChat - premium live chat software with a built-in help desk feature. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Drift - A messaging app that helps you grow your business.

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