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Apps for Intercom Inbox VS Freshworks Live Chat

Compare Apps for Intercom Inbox VS Freshworks Live Chat and see what are their differences

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Apps for Intercom Inbox logo Apps for Intercom Inbox

Build & use apps for the Intercom Inbox. Grow your business.

Freshworks Live Chat logo Freshworks Live Chat

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.
  • Apps for Intercom Inbox Landing page
    Landing page //
    2023-09-30
  • Freshworks Live Chat Landing page
    Landing page //
    2023-08-20

With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.

This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.

Freshchat offers:

-Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances

Key-Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size

Apps for Intercom Inbox features and specs

No features have been listed yet.

Freshworks Live Chat features and specs

  • Integrations
    WordPress  Shopify  Zendesk Slack Clearbit Reveal Marketplace(Public Apps)  Marketplace(Custom Apps) Freshdesk Freshsales Freshservice Freshmarketer

Apps for Intercom Inbox videos

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Freshworks Live Chat videos

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Freshchat - Product Overview

More videos:

  • Review - Freshchat- Team Member Experience
  • Review - Freshchat Brief introduction

Category Popularity

0-100% (relative to Apps for Intercom Inbox and Freshworks Live Chat)

Apps for Intercom Inbox

Freshworks Live Chat

CRM
100 100%
CRM
0% 0
Customer Support
0 0%
Customer Support
100% 100
Tech
100 100%
Tech
0% 0
Customer Communication
0 0%
Customer Communication
100% 100

User comments

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What are some alternatives?

When comparing Apps for Intercom Inbox and Freshworks Live Chat, you can also consider the following products

Drift Developer Platform - Build bots for marketing & sales

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Revenue Reporting from Drift - Let's end the war between marketing and sales.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Silent Inbox for Gmail - Receive unimportant emails and newsletters on your schedule

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

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