Apache Solr VS Five9

Apache Solr

Solr is an open source enterprise search server based on Lucene search library, with XML/HTTP and...

Five9

Five9 provides cloud-based call center software for sales, marketing and support.

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2023-04-28

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2023-05-12

Solr Index - Learn about Inverted Indexes and Apache Solr Indexing

Five9 videos

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Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

Category Popularity

0-100% (relative to Apache Solr and Five9)

Five9

Custom Search Engine

100 100%

Custom Search Engine

0% 0

Communication

0 0%

Communication

100% 100

Custom Search

100 100%

Custom Search

0% 0

Enterprise Communication

0 0%

Enterprise Communication

100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Apache Solr and Five9

Apache Solr Reviews

Top 10 Site Search Software Tools & Plugins for 2022

Apache Solr is optimized to handle high-volume traffic and is easy to scale up or down depending on your changing needs. The near real-time indexing capabilities ensure that your content remains fresh and search results are always relevant and updated. For more advanced customization, Apache Solr boasts extensible plug-in architecture so you can easily plug in index and...

Source: influencermarketinghub.com

5 Open-Source Search Engines For your Website

Apache Solr is the popular, blazing-fast, open-source enterprise search platform built on Apache Lucene. Solr is a standalone search server with a REST-like API. You can put documents in it (called "indexing") via JSON, XML, CSV, or binary over HTTP. You query it via HTTP GET and receive JSON, XML, CSV, or binary results.

Source: vishnuch.tech

Elasticsearch vs. Solr vs. Sphinx: Best Open Source Search Platform Comparison

Solr is not as quick as Elasticsearch and works best for static data (that does not require frequent changing). The reason is due to caches. In Solr, the caches are global, which means that, when even the slightest change happens in the cache, all indexing demands a refresh. This is usually a time-consuming process. In Elastic, on the other hand, the refreshing is made by...

Source: greenice.net

Algolia Review – A Hosted Search API Reviewed

If you’re not 100% satisfied with Algolia, there are always alternative methods to accomplish similar results, such as Solr (open-source & self-hosted) or ElasticSearch (open-source or hosted). Both of these are built on Apache Lucene, and their search syntax is very similar. Amazon Elasticsearch Service provides a fully managed Elasticsearch service which makes it easy to...

Source: getstream.io

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022

Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.

Source: blog.hubspot.com

The Top 9 Aircall Alternatives: How Do They Compare?

Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.

Source: aircall.io

Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance

Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.

Source: www.dayonetech.com

10 Best Call Center Software (December 2022)

Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...

Source: www.forbes.com

Best Call Center Software: The Complete List (2020 Update)

Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.

Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Apache Solr seems to be a lot more popular than Five9. While we know about 17 links to Apache Solr, we've tracked only 1 mention of Five9. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Apache Solr mentions (17)

Swirl: An open-source search engine with LLMs and ChatGPT to provide all the answers you need 🌌
Using the Galaxy UI, knowledge workers can systematically review the best results from all configured services including Apache Solr, ChatGPT, Elastic, OpenSearch, PostgreSQL, Google BigQuery, plus generic HTTP/GET/POST with configurations for premium services like Google's Programmable Search Engine, Miro and Northern Light Research. - Source: dev.to / 9 months ago
Looking for software
Apache Solr can be used to index and search text-based documents. It supports a wide range of file formats including PDFs, Microsoft Office documents, and plain text files. https://solr.apache.org/. Source: about 1 year ago
'google-like' search engine for files on my NAS
If so, then https://solr.apache.org/ can be a solution, though there's a bit of setup involved. Oh yea, you get to write your own "search interface" too which would end up calling solr's api to find stuff. Source: over 1 year ago
Search engine.
Developers will use their SQL database when searching for specific things like client names, product names, or address search. Now when you want to level up from there and search all tables you better off using a separated server with a specific program like https://solr.apache.org/. Source: almost 2 years ago
Search text from PDF files stored in an S3 bucket
We’re using a self-managed OpenSearch node here, but you can use Lucene, SOLR, ElasticSearch or Atlas Search. Source: almost 2 years ago

Five9 mentions (1)

Specific DNS Issues
Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

What are some alternatives?

When comparing Apache Solr and Five9, you can also consider the following products

ElasticSearch - Elasticsearch is an open source, distributed, RESTful search engine.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Algolia - Algolia's Search API makes it easy to deliver a great search experience in your apps & websites. Algolia Search provides hosted full-text, numerical, faceted and geolocalized search.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Typesense - Typo tolerant, delightfully simple, open source search 🔍

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

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