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AnswerDash VS AWS Support

Compare AnswerDash VS AWS Support and see what are their differences

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AnswerDash logo AnswerDash

AnswerDash self-service contextual help cuts support tickets and increase​ customer satisfaction.

AWS Support logo AWS Support

AWS Support provides resources to support users in the adoption of AWS services.
  • AnswerDash Landing page
    Landing page //
    2023-02-01
  • AWS Support Landing page
    Landing page //
    2023-03-19

AnswerDash videos

+ Add

AnswerDash CLV and EVA Review

More videos:

  • Review - AnswerDash CLV and EVA Review
  • Review - AnswerDash Explainer

AWS Support videos

+ Add

AWS Support - Exam Reviewer for the AWS Certified Cloud Practitioner

More videos:

  • Review - AWS Supports You | Introducing the Enterprise Support Operations Review
  • Review - How do I sign up for an AWS Support plan?

Category Popularity

0-100% (relative to AnswerDash and AWS Support)

AnswerDash

AWS Support

Customer Support
66 66%
Customer Support
34% 34
Web Portals
53 53%
Web Portals
47% 47
Help Desk
65 65%
Help Desk
35% 35
Customer Service
100 100%
Customer Service
0% 0

User comments

Share your experience with using AnswerDash and AWS Support. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, AWS Support seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AnswerDash mentions (0)

We have not tracked any mentions of AnswerDash yet. Tracking of AnswerDash recommendations started around Mar 2021.

AWS Support mentions (3)

  • AWS Certified Cloud Practitioner Study Guide - Section 3.4
    Premium support Developer - testing and early development Business - production workloads Enterprise On-Ramp - mission-critical production workloads with consultation Enterprise - mission-critical production workloads with consultation and automated health management. - Source: dev.to / about 2 years ago
  • Web Hosting Company for High Traffic Website
    Technical support for break/fix: Https://aws.amazon.com/premiumsupport/. Source: almost 3 years ago
  • I am new to cloud and want to learn services by doing a project. I have tried several times but get stuck on several “how to” like how to do this, should I use service a or b etc and would need some guidance and hand holding. I will pay for your time if someone is willing to teach/coach a beginner.
    Not sure what kind of tutorials you got stuck on but I find that a simple 'Hello world' is the best kind to start with while you learn the basics. Also for the money if it's in your budget I'd suggest just using AWS' premium support for one month. LINK. Source: almost 3 years ago

What are some alternatives?

When comparing AnswerDash and AWS Support, you can also consider the following products

Solvvy - Highly intelligent customer support self-service solution via AI/ML/NLP science

phpMyFAQ - phpMyFAQ is a world’s most popular mobile-friendly, feature-rich and open-sources FAQ software that uses PHP 5.

Whatfix - Whatfix Enterprise: Enhancing self-service capability of any web product

Apervita - Apervita is a self-service platform that allows health enterprises and professionals to author evidence-based insight and connect it to practice, anywhere.

iService - iService is an integrated solution for managing all customer interactions with complete web-based interface, routes and automatically responds to customer email, provides a simple but powerful knowledge base, and includes a complete contact manageme…

Phaseware Self Service Center - Self Service center allows incident submission, access to knowledgebase, FAQs, and crowdsourcing through forums and communities.

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