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AnswerConnect VS SetMe

Compare AnswerConnect VS SetMe and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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AnswerConnect logo AnswerConnect

24/7 Live Call Answering Service

SetMe logo SetMe

Remote support software that just works. Securely access attended or unattended computers from anywhere.
Visit Website
  • AnswerConnect Landing page
    Landing page //
    2022-07-08

AnswerConnect is a 24/7 live answering service for small to medium sized businesses. We're an extension of your business, helping to make sure you never miss a call. Our customer experience experts can take messages, capture and qualify leads, transfer calls, book appointments and more. AnswerConnect integrates seamlessly with a wide range of CRM software. Get in touch at 1-800-700-8888 to find out more.

  • SetMe SetMe Unattended Dashboard
    SetMe Unattended Dashboard //
    2025-05-01
  • SetMe SetMe Remote Desktop Window
    SetMe Remote Desktop Window //
    2025-05-01
  • SetMe SetMe Start New Remote Support Session
    SetMe Start New Remote Support Session //
    2025-05-01
  • SetMe SetMe Expert Console
    SetMe Expert Console //
    2025-05-01

AnswerConnect

Website
answerconnect.com
Pricing URL
Official AnswerConnect Pricing
$ Details
-
Platforms
-
Edit details

SetMe

Website
setme.net
Pricing URL
Official SetMe Pricing
$ Details
paid Free Trial $33.0 / Monthly (Solo: 200 unattended devices; Pro ($41/month): unlimited)
Platforms
Windows MacOS
Edit details

AnswerConnect features and specs

  • 24/7 Live Answering
  • Virtual Receptionist
  • 24/7 Live Chat Answering
  • Appointment Setting and Taking
  • Bilingual Answering
  • Call Transfer and Forwarding
  • After Hours Answering
  • Lead Capture & Qualification

SetMe features and specs

  • Multi-session handling
    Access and control an unlimited number of remote computers simultaneously
  • Unattended access
    Access unattended Windows or Mac computers and keep your own devices at hand when working from another location
  • Admin privileges
    Enable admin mode to install software, switch OS users, and control UAC prompts
  • Restart and auto-reconnect
    Restart the remote computer in either normal or safe mode and automatically reconnect
  • Drag-and-drop file transfer
    Drag-and-drop objects between the connected computers regardless of the operating system
  • Multi-window control
    Manage and switch between all of the connected computers at the same time
  • Text chat
    Communicate with the remote user via text chat directly in the Expert console or remote desktop window

AnswerConnect videos

+ Add

Virtual Business Answering Service Solutions - AnswerConnect

More videos:

  • Review - CCH® AnswerConnect - What is the 360° View?

SetMe videos

+ Add

SetMe Might Be The Best Remote Support App Out There - Here's Why

More videos:

  • Review - SetMe: Remote App that Made Me Everyone’s Tech Support Hero

Category Popularity

0-100% (relative to AnswerConnect and SetMe)

AnswerConnect

SetMe

Customer Support
56 56%
Customer Support
44% 44
Business & Commerce
100 100%
Business & Commerce
0% 0
Remote Desktop
0 0%
Remote Desktop
100% 100
Help Desk
100 100%
Help Desk
0% 0

Questions and Answers

As answered by people managing AnswerConnect and SetMe.

What makes your product unique?

SetMe's answer:

SetMe stands out as the most technologically advanced and reliable remote desktop solution that allows you to connect to any remote computer in seconds and experience the lowest possible latency when controlling remote machines, even in poor network conditions.

How would you describe your primary audience?

SetMe's answer:

IT professionals and remote workers from businesses of all sizes, across various industries.

Which are the primary technologies used for building your product?

SetMe's answer:

SetMe was built using the Web Real-Time Communication (WebRTC) technology to establish low-latency connections that are end-to-end encrypted using the Datagram Transport Layer Security (DTLS) protocol.

Why should a person choose your product over its competitors?

SetMe's answer:

  • Easy setup, fast connection
  • Minimal latency
  • Clean interface, no clutter
  • Enterprise-grade security
  • Unlimited unattended access
  • Unlimited attended support
  • Intuitive drag-and-drop and copy-paste data transfer with no file size limits

User comments

Share your experience with using AnswerConnect and SetMe. For example, how are they different and which one is better?
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What are some alternatives?

When comparing AnswerConnect and SetMe, you can also consider the following products

Smith.ai Chat - Smith.ai Live Chat & AI Chatbot is the superior 24/7 service

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Helpware - Amazing Customer Experiences. Together.

AnyDesk - AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.

Abby Connect - Abby Connect is the top-rated, US-based virtual receptionist team with elite training, custom call handling, free extended hours, and a 14-day free trial.

Splashtop Remote Support - Remotely support your clients’ computers and provide them with remote access

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