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AnswerConnect VS Chat Metrics

Compare AnswerConnect VS Chat Metrics and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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AnswerConnect logo AnswerConnect

24/7 Live Call Answering Service

Chat Metrics logo Chat Metrics

Conversation as a Service (CaaS) live chat software
  • AnswerConnect Landing page
    Landing page //
    2022-07-08

AnswerConnect is a live answering service based in US. Never miss a customer with our professional receptionists

A real receptionist beats voicemail, every time - that's why our customer service experts are available 24/7.

We can handle your overflow calls, your after-hours calls, or every single one of your calls.

  • Chat Metrics Landing page
    Landing page //
    2023-07-23

AnswerConnect features and specs

  • 24/7 Live Answering: Yes
  • Virtual Receptionist: Yes
  • 24/7 Live Chat Answering: Yes
  • Appointment Setting and Taking: Yes
  • Bilingual Answering: Yes
  • Call Transfer and Forwarding: Yes
  • After Hours Answering: Yes
  • Lead Capture & Qualification: Yes

Chat Metrics features and specs

No features have been listed yet.

AnswerConnect videos

+ Add

Virtual Business Answering Service Solutions - AnswerConnect

More videos:

  • Review - CCH® AnswerConnect - What is the 360° View?

Chat Metrics videos

+ Add

Metrics that Matter | Chat Metrics

Category Popularity

0-100% (relative to AnswerConnect and Chat Metrics)

AnswerConnect

Chat Metrics

Business & Commerce
65 65%
Business & Commerce
35% 35
Customer Support
67 67%
Customer Support
33% 33
Help Desk
69 69%
Help Desk
31% 31
Call Center Outsourcing
100 100%
Call Center Outsourcing
0% 0

User comments

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What are some alternatives?

When comparing AnswerConnect and Chat Metrics, you can also consider the following products

Peak Support - Peak Support is a website that is introduced for the rapid growth of business processes and customer service, making high-ranked business companies and organizations maximize their productivity or marketing campaigns.

Abby Connect - Abby Connect is the top-rated, US-based virtual receptionist team with elite training, custom call handling, free extended hours, and a 14-day free trial.

HelloSells - Putting You in the Lead.24/7 Lead qualification service for sales & marketing teams. Boost your conversion rate & improve your ROI with lead capture, qualification & appointment booking.

Helpware - Amazing Customer Experiences. Together.

Smith.ai Chat - Smith.ai Live Chat & AI Chatbot is the superior 24/7 service

Bitrix24 Live Chat - Bitrix24 Live Chat is a website that can set up a live chat widget for your website or public page and gives you high-quality customer support in real-time.

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