parcelLab is the leading Operations Experience Management platform globally.
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso.
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.
Uber Eats - From tap to table in minutes
Sendcloud - The all-in-one shipping platform for e-commerce
DoorDash - Through the combination of a smartly designed mobile app and a fleet of experienced drivers, DoorDash can deliver food from a wealth of local restaurants directly to your door.
PAQATO - The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.
Postmates - Anything, anytime, anywhere. Postmate it. Food, drinks and groceries available for delivery or pickup.
AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.