Software Alternatives, Accelerators & Startups

Amazon Lex VS MessageBird

Compare Amazon Lex VS MessageBird and see what are their differences

Amazon Lex logo Amazon Lex

Harness the power behind Amazon Alexa for your own conversational apps.

MessageBird logo MessageBird

Reach 7 billion phones in seconds via SMS, Chat & Voice. Try it for free and improve your communication.
  • Amazon Lex Landing page
    Landing page //
    2023-03-20
  • MessageBird Landing page
    Landing page //
    2023-06-29

Amazon Lex videos

Building Intelligent Chatbots with Amazon Lex & Amazon Polly

More videos:

  • Review - Build an Omni-Channel Experience with Amazon Connect and Amazon Lex (Level 200)

MessageBird videos

CEO MessageBird: 'Text Messaging Is A Feature Of The Past? Keep Thinking That!'

More videos:

  • Review - MessageBird Programmable Conversations: One API, Omni-channel Access
  • Review - MessageBird Inbox is a Game-changer, Interview with Robert Vis, CEO

Category Popularity

0-100% (relative to Amazon Lex and MessageBird)
Chatbots
100 100%
0% 0
Communication
0 0%
100% 100
CRM
100 100%
0% 0
Messaging
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Amazon Lex and MessageBird

Amazon Lex Reviews

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MessageBird Reviews

15 Best Twilio Alternatives 2022
MessageBird knew that the best way to reach customers and clients was to adapt to their ways of communication so you can use MessageBird to reach out to customers using the most common messaging channels such as phone, WhatsApp, Facebook Messenger, Viber, Line, Talk, and other well-known apps.
Top 10 Best Twilio Alternative Free In 2022
MessageBird understood that the very best way to reach consumers and customers was to adapt to their ways of interaction so you can use MessageBird to connect to customers employing the most common messaging channels such as phone and WhatsApp, Facebook Messenger and Viber, Line, Talk, and other popular apps.

Social recommendations and mentions

Based on our record, Amazon Lex seems to be a lot more popular than MessageBird. While we know about 13 links to Amazon Lex, we've tracked only 1 mention of MessageBird. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Amazon Lex mentions (13)

  • Chances of Amazon Turk shutting down in the future?
    Amazon's doesn't care about Mturk, they have their own AI that will eventually automate all their work too https://aws.amazon.com/lex/. Source: about 1 year ago
  • GPT-Powered chatbot over the phone - Try it, and see how it was built
    Amazon Lex, AWS's natural language conversational AI service. With Amazon Connect, it seamlessly leverages Amazon Transcribe to understand what is being said (speech-to-text), and Amazon Polly to provide the verbal response (text-to-speech). We aren't really using the Natural Language powers of Lex, but it has other uses for us:. - Source: dev.to / over 1 year ago
  • How AWS and GCP Compare: The Top 5 Differences
    AWS has three high-quality tools: Amazon Lex, Amazon Rekognition, and Amazon SageMaker. - Source: dev.to / over 1 year ago
  • AWS NLP newsletter November 2022
    Introducing DTMF slot settings within Amazon Lex.Amazon Lex is a service for building conversational interfaces into any application using voice and text. With Amazon Lex, you can quickly and easily build conversational bots ("chatbots"), virtual agents, and interactive voice response (IVR) systems. Amazon Lex is excited to launch DTMF-only slot settings and configurable session attributes within the Lex console. - Source: dev.to / over 1 year ago
  • Serverless Event Driven AI as a Service
    The text processing is a bit more interesting, as we have the original text and some insights into the content and sentiment, but we need a response. So for this application Amazon Lex has been configured to do this. - Source: dev.to / over 1 year ago
View more

MessageBird mentions (1)

  • Looking for a two-way SMS capability
    We built a subscription management chatbot, using Twilio for sending SMS, but it lacked a dashboard to view conversations. I've recently come across https://messagebird.com/en/ - they have a pre-built dashboard that allows your team to respond to messages, as well as a nifty flow builder. Source: about 3 years ago

What are some alternatives?

When comparing Amazon Lex and MessageBird, you can also consider the following products

Dialogflow - Conversational UX Platform. (ex API.ai)

Twilio - Brings voice and messaging to your web and mobile applications.

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

Nexmo - Nexmo is a simple two way SMS API with global reach and wholesale rates

Microsoft Bot Framework - Framework to build and connect intelligent bots.

Plivo - Plivo simplifies your customer engagement.