Software Alternatives, Accelerators & Startups

Amazon Lex VS Chatvisor

Compare Amazon Lex VS Chatvisor and see what are their differences

Amazon Lex logo Amazon Lex

Harness the power behind Amazon Alexa for your own conversational apps.

Chatvisor logo Chatvisor

We redefine the way companies engage and communicate with their customers.
  • Amazon Lex Landing page
    Landing page //
    2023-03-20
  • Chatvisor Landing page
    Landing page //
    2021-09-25

Chatvisor is a combined customer engagement and analytics platform powered by Co-Browsing, providing improved customer communication for companies. By bringing multiple channels under one roof, Chatvisor opens up all lines of communication between customer and agent, creating fluid, digital conversations that increase efficiency, reduce support costs, and deliver a better customer experience.

The Chatvisor Customer Service Suite includes Co-Browsing, Live Chat, Web- & Video Calling, and Chatbot options. Chatvisor enables various modes of communication between customer and agent without any additional downloads for the customer. For agents, the Chatvisor platform provides an easy way to reach customers and seamlessly transition between channels without breaking the conversation or placing customers on hold. The Chatvisor platform even enables multiple modes of communication to be used simultaneously, so agents can reach the best solution for each individual customer.

Chatvisor Co-Browsing allows customers to share their screen with customer service representatives through advanced, hassle-free screen sharing technology. Powered by its core technology BrowsXP, Chatvisor Co-Browsing is equally effective across any device, on any site, and on all browsers, without any necessary downloads or installation for customers.

Chatvisor

$ Details
paid Free Trial
Platforms
Android Web iOS Google Chrome Safari Edge Firefox
Release Date
2018 February

Amazon Lex videos

Building Intelligent Chatbots with Amazon Lex & Amazon Polly

More videos:

  • Review - Build an Omni-Channel Experience with Amazon Connect and Amazon Lex (Level 200)

Chatvisor videos

FinovateEurope 2020 / Chatvisor

Category Popularity

0-100% (relative to Amazon Lex and Chatvisor)
Chatbots
90 90%
10% 10
Cobrowsing
0 0%
100% 100
CRM
100 100%
0% 0
Chatbot Platforms & Tools

User comments

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Social recommendations and mentions

Based on our record, Amazon Lex seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Amazon Lex mentions (13)

  • Chances of Amazon Turk shutting down in the future?
    Amazon's doesn't care about Mturk, they have their own AI that will eventually automate all their work too https://aws.amazon.com/lex/. Source: about 1 year ago
  • GPT-Powered chatbot over the phone - Try it, and see how it was built
    Amazon Lex, AWS's natural language conversational AI service. With Amazon Connect, it seamlessly leverages Amazon Transcribe to understand what is being said (speech-to-text), and Amazon Polly to provide the verbal response (text-to-speech). We aren't really using the Natural Language powers of Lex, but it has other uses for us:. - Source: dev.to / over 1 year ago
  • How AWS and GCP Compare: The Top 5 Differences
    AWS has three high-quality tools: Amazon Lex, Amazon Rekognition, and Amazon SageMaker. - Source: dev.to / over 1 year ago
  • AWS NLP newsletter November 2022
    Introducing DTMF slot settings within Amazon Lex.Amazon Lex is a service for building conversational interfaces into any application using voice and text. With Amazon Lex, you can quickly and easily build conversational bots ("chatbots"), virtual agents, and interactive voice response (IVR) systems. Amazon Lex is excited to launch DTMF-only slot settings and configurable session attributes within the Lex console. - Source: dev.to / over 1 year ago
  • Serverless Event Driven AI as a Service
    The text processing is a bit more interesting, as we have the original text and some insights into the content and sentiment, but we need a response. So for this application Amazon Lex has been configured to do this. - Source: dev.to / over 1 year ago
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Chatvisor mentions (0)

We have not tracked any mentions of Chatvisor yet. Tracking of Chatvisor recommendations started around Mar 2021.

What are some alternatives?

When comparing Amazon Lex and Chatvisor, you can also consider the following products

Dialogflow - Conversational UX Platform. (ex API.ai)

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

ManyChat - ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.

Microsoft Bot Framework - Framework to build and connect intelligent bots.

Botsify - Ever wonder if you could replace your live chat support system with a chatbot?. Its possible now with Botsify Chatbot For Website.