Software Alternatives, Accelerators & Startups
Register | Login

Alphachat.ai VS Next IT

Compare Alphachat.ai VS Next IT and see what are their differences

Pipedrive
Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams. featured
Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

Alphachat.ai logo Alphachat.ai

AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Next IT logo Next IT

Next IT is a virtual assistant that help companies deliver the perfect online customer experience.
  • Alphachat.ai Landing page
    Landing page //
    2023-01-15

AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour.

The value the product provides:

Increase your customer support efficiency in messaging channels. Measure and increase resolution rate. Reduce agent workload and leave FAQ answering to the AI. Increase deflection rate in chat. Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data. Make customers happy Immediate answers to questions 24/7 Intent detection and Natural Language Understanding. Measure AI answer quality. Answers in every language. Bot-to-human handover with built-in live chat.

Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data.

Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).

  • Next IT Landing page
    Landing page //
    2021-09-30

Category Popularity

0-100% (relative to Alphachat.ai and Next IT)

Alphachat.ai

Next IT

Tool
100 100%
Tool
0% 0
Customer Support
52 52%
Customer Support
48% 48
CRM
0 0%
CRM
100% 100
Chatbots
100 100%
Chatbots
0% 0

User comments

Share your experience with using Alphachat.ai and Next IT. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing Alphachat.ai and Next IT, you can also consider the following products

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Zendesk Answer Bot - Chatbots

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Aivo - Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

Twilio Autopilot - Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

Loading...