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Alphachat.ai VS Experian Single Customer View

Compare Alphachat.ai VS Experian Single Customer View and see what are their differences

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Alphachat.ai logo Alphachat.ai

AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Experian Single Customer View logo Experian Single Customer View

Experian Single Customer View is a tool to improve customer database marketing results and efficiency.
  • Alphachat.ai Landing page
    Landing page //
    2023-01-15

AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour.

The value the product provides:

Increase your customer support efficiency in messaging channels. Measure and increase resolution rate. Reduce agent workload and leave FAQ answering to the AI. Increase deflection rate in chat. Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data. Make customers happy Immediate answers to questions 24/7 Intent detection and Natural Language Understanding. Measure AI answer quality. Answers in every language. Bot-to-human handover with built-in live chat.

Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data.

Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).

  • Experian Single Customer View Landing page
    Landing page //
    2022-07-16

Category Popularity

0-100% (relative to Alphachat.ai and Experian Single Customer View)

Alphachat.ai

Experian Single Customer View

Chatbots
100 100%
Chatbots
0% 0
CRM
0 0%
CRM
100% 100
Tool
100 100%
Tool
0% 0
Identity Verification
0 0%
Identity Verification
100% 100

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What are some alternatives?

When comparing Alphachat.ai and Experian Single Customer View, you can also consider the following products

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

TruAnon - TruAnon helps build trust between members of online communities by giving them control over how they share and view each other’s online identity.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

BlueVenn - BlueVenn is a customer journey, analytics and single customer view platform.

Twilio Autopilot - Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.

Trulioo - Trulioo, an online identity verification company, enables trust and safety online by powering fraud and compliance systems worldwide.

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