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AllAnswered VS BoldDesk

Compare AllAnswered VS BoldDesk and see what are their differences

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AllAnswered logo AllAnswered

Your Team's Collective Brain All-In-One Knowledge Management System Wiki + Q&A + Workflow + AI

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • AllAnswered Landing page
    Landing page //
    2022-08-17

Struggling with organizing team knowledge that is scattered in different places and keep it up to date?

AllAnswered offers a comprehensive all-in-one knowledge management system that combines the power of Wiki pages and Questions & Answers. The built-in workflow keeps your knowledge base always up-to-date so it can be trusted by your team.

  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

AllAnswered

Website
allanswered.com
Pricing URL
Official AllAnswered Pricing
$ Details
freemium $5.0 / Monthly (Per User for Team Edition)
Platforms
Web
Release Date
2013 April
Edit details

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

AllAnswered features and specs

  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Clean UI: Easy to use and navigate, Modern Wiki Editor, Questions and Answers
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Mobile prioritized UI: Responsive design optimized for mobile devices
  • Free Trial: 14-day free trial, no credit card required

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

AllAnswered videos

No AllAnswered videos yet. You could help us improve this page by suggesting one.

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BoldDesk videos

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Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to AllAnswered and BoldDesk)

AllAnswered

BoldDesk

Communication
100 100%
Communication
0% 0
Customer Support
0 0%
Customer Support
100% 100
Knowledge Sharing
100 100%
Knowledge Sharing
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare AllAnswered and BoldDesk

AllAnswered Reviews

The Best 20 Wiki Software For Your Business& Internal Knowledge for 2022
AllAnswered is an all-in-one knowledge management system that provides you the best of all the worlds - wiki, community, Q&A, and workflows. Powered by AI, this wiki software helps in managing and growing your knowledge over time. AllAnswered is noted for its built-in workflows, best-practice templates, and powerful integrations with tools such as Slack, Jira, GitHub, Google...
Source: www.proprofskb.com

BoldDesk Reviews

We have no reviews of BoldDesk yet.
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AllAnswered mentions (0)

We have not tracked any mentions of AllAnswered yet. Tracking of AllAnswered recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing AllAnswered and BoldDesk, you can also consider the following products

The Answer Bank - The Answer Bank is the UK’s leading question-and-answer site.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

wikiHow - wikiHow is a wiki based collaboration to build the world’s largest, highest quality how to manual.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Blurtit - Blurtit is a Q&A website. You can ask a question or answer on any question.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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