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Alexa for Business VS Google Duplex

Compare Alexa for Business VS Google Duplex and see what are their differences

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Alexa for Business logo Alexa for Business

Using Amazon Alexa’s voice enabled devices for workplaces

Google Duplex logo Google Duplex

An AI assisstant that can talk on the phone 🤖
  • Alexa for Business Landing page
    Landing page //
    2023-03-19
  • Google Duplex Landing page
    Landing page //
    2022-12-25

Alexa for Business videos

+ Add

Using Alexa for Business to Get More Work Done with Your Personal Alexa Devices.

More videos:

  • Review - Alexa for Business: Empower Your Organization to Use Alexa
  • Tutorial - Alexa for Business: How to Enable Skills

Google Duplex videos

+ Add

Testing Google Duplex LIVE! 😬

More videos:

  • Review - Galaxy S10+ Google Duplex AI Making Reservations

Category Popularity

0-100% (relative to Alexa for Business and Google Duplex)

Alexa for Business

Google Duplex

Customer Support
100 100%
Customer Support
0% 0
Productivity
0 0%
Productivity
100% 100
CRM
100 100%
CRM
0% 0
Chatbots
0 0%
Chatbots
100% 100

User comments

Share your experience with using Alexa for Business and Google Duplex. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Google Duplex seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Alexa for Business mentions (0)

We have not tracked any mentions of Alexa for Business yet. Tracking of Alexa for Business recommendations started around Mar 2021.

Google Duplex mentions (3)

  • How is this bot so real? Lol. Feels like I'm talking to Karl Franz
    Sounding like AI and being able to actually hold a conversation while in character are two different things though. Some really fancy ones are getting really close. Source: over 1 year ago
  • For first time, average pay for supermarket and restaurant workers tops $15 an hour - $15 an hour is suddenly the rule, not the exception, for U.S. workers. It’s a major shift from pre-pandemic norms.
    For example: https://ai.googleblog.com/2018/05/duplex-ai-system-for-natural-conversation.html. Source: almost 3 years ago
  • Suggestions for creating an "uncanny valley" AI voice
    I'm working on a game that has an AI narrator talking to the player. I messed around with some filters in Audacity that I don't know how to use until I realized I don't want a stereotypical computer voice, what I'm actually looking for is similar to Google's creepy Duplex system that automates calling restaurants for reservations. Source: about 3 years ago

What are some alternatives?

When comparing Alexa for Business and Google Duplex, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Ringbot - Have a bot call someone and tell them your message!

Drift - A messaging app that helps you grow your business.

Dialogflow - Conversational UX Platform. (ex API.ai)

Helpshift - Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.

Clarke.ai - AI powered assistant that dials into calls and takes notes

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