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AJ Helpdesk VS Front

Compare AJ Helpdesk VS Front and see what are their differences

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AJ Helpdesk logo AJ Helpdesk

For Smarter E-Support

Front logo Front

The platform for exceptional customer service at scale.
Visit Website
  • AJ Helpdesk Landing page
    Landing page //
    2019-10-12
  • Front Landing page
    Landing page //
    2023-07-31

AJ Helpdesk videos

No AJ Helpdesk videos yet. You could help us improve this page by suggesting one.

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Front videos

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How Front transforms your inbox into a customer communication hub | Front Product Demo

More videos:

  • Review - Meet Front, the easiest way to manage email with your team
  • Review - Is This The NEXT BIG Survival Game? The Front Gameplay Preview
  • Review - The Front | Steam Reviews say it's good AND IT IS!
  • Review - The Front - A PC Gaming Masterpiece or Miss?
  • Review - The Front - First Look!
  • Review - What is Front?

Category Popularity

0-100% (relative to AJ Helpdesk and Front)

AJ Helpdesk

Front

Customer Support
2 2%
Customer Support
98% 98
Help Desk
2 2%
Help Desk
98% 98
DevOps Tools
100 100%
DevOps Tools
0% 0
Help Desk And Ticketing
0 0%
Help Desk And Ticketing
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare AJ Helpdesk and Front

AJ Helpdesk Reviews

We have no reviews of AJ Helpdesk yet.
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Front Reviews

10 Best Alternatives to Microsoft Outlook to Try in 2023
Front calls itself a customer communication platform, but it offers a lot of the same functionality as some of the email clients and providers on this list. It's a shared inbox solution that helps your team manage email, chat, social media, and SMS marketing in a single, convenient platform.
Source: mysignature.io
11 Top Outlook Alternatives to Try
As you can probably tell, Front is aimed at business use, so there’s no free or individual plan. It is perfect for B2B email marketing.
Source: kinsta.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Front's team inboxes can work for more than email, too. It includes built-in Twitter and Facebook integrations that allow users to view mentions and messages and then reply right from Front. Or, you can connect it to your Twilio, Truly, or Intercom to add an inbox for SMS messages, phone calls, and chat messages. Each one lives in its own inbox, with the familiar email-style...
Source: zapier.com

Social recommendations and mentions

Based on our record, Front should be more popular than AJ Helpdesk. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AJ Helpdesk mentions (2)

  • Please Help! All Valuable items Missing from Inventory
    It was a while ago, but I think I went on the aj website and got their new email. I also tried messaging them in their old support email and it didnt work so you're not alone lol. But I'm pretty sure the new one is listed around here https://help.animaljam.com/hc/en-us. Source: almost 3 years ago
  • How do I contact animal jam?
    Then go to https://help.animaljam.com/hc/en-us. Source: about 3 years ago

Front mentions (18)

  • User for Solely BCC Email Logging?
    I considered trying to use one of the integration user licenses ($10 a month) or maybe something else? These emails are coming from the "Front" email service (front.com). Source: 6 months ago
  • Share your Dock! I'll go first
    Google image search say it's this: https://front.com/. Source: 12 months ago
  • Web-based Shift/Front alternative for ChromeOS?
    I also googled "Shift alternatives" and found front.com which has a web application. Source: about 1 year ago
  • Integration W/ Live Chat Box On Website
    I agree with others in this thread that app-based is probably the way to go - especially if you're just building for one person. Just be sure she enables push notifications with the same settings as SMS. Others have mentioned Frontline (FYI: this product is end-of-sale), Crisp, and SpokePhone. I would also add Front as a potential app to check out as they have similar functionality. Source: over 1 year ago
  • Help me find Better CRM, webchat, invoicing, accounting software
    For the inbox with messages, email, sms and web chat, I think Front may be what you're looking for. Source: over 1 year ago
View more

What are some alternatives?

When comparing AJ Helpdesk and Front, you can also consider the following products

Mojo Helpdesk - The No Frilled Help Desk Software to Track Tickets and stay organized.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Cayzu - Cayzu is a cloud-based help desk software solution designed to manage customer service for small...

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

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