ResQ is a Slack app that facilitate communication and incident responses all through incident channels. After the incident is over, engineers perform postmortems (retrospectives) using the web dashboard to ensure lessons are learned.
Managers and stakeholders also have insight on current and past incidents via the ResQ web dashboard. Data from ResQ can be used to improve your company's DORA metrics.
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It really offers a lot of management and security control over android devices and also comes with a quite impressive remote control feature to allow us IT managers to provide remote support and troubleshooting immediately when needed. I think the company is a relatively newer compare to other mdm providers but they have been updating and adding new features quite actively and are always open to take customer's advices for improvements. I'd recommend to give it a try.
Helps us prevent device misuses, ensure device security, and allow us to remotely troubleshooting our customer's devices when it's not working properly. The easy enrollment and the kiosk mode makes manaing device usage a lot easier and secure, especially for customer-facing and interactive devices, we can set rules and restrictions to prevent end-users from exiting kiosk.
Great customer service and tech support, they sure are knowledgeable of their software and have been really helpful.
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