AetherPal SaaS Remote Support

Website

vmware.com

Pricing URL

-

$ Details

-

Categories

#Office & Productivity #Monitoring Tools #Online Services #IT Service Management

Addigy

Website

addigy.com

Pricing URL

Official Addigy Pricing

$ Details

paid Free Trial

Categories

#Monitoring Tools #IT Management #RMM #MDM #Apple

AetherPal SaaS Remote Support features and specs

• Enhanced Device Management
  AetherPal SaaS Remote Support provides robust capabilities for managing rugged devices, ensuring that all devices are running optimally and securely.
• Real-Time Support
  Offers real-time remote support, which reduces device downtime and enhances productivity by resolving issues quickly and efficiently.
• User-Friendly Interface
  The platform is designed to be intuitive, allowing IT and support teams to navigate and use the tools effectively without extensive training.
• Integration with VMware Workspace ONE
  Seamlessly integrates with VMware Workspace ONE, providing a cohesive environment for managing enterprise mobility and device management.
• Scalability
  The solution is scalable, catering to the needs of both small businesses and large enterprises, accommodating growing numbers of devices and users.

Possible disadvantages of AetherPal SaaS Remote Support

• Cost
  The service might be cost-prohibitive for small businesses or startups with limited budgets as it requires financial investment.
• Complexity for Some Users
  Despite its user-friendly design, some users might find the initial setup and configuration to be complex, requiring additional time and resources.
• Dependent on Internet Connectivity
  As a cloud-based solution, its effectiveness is heavily reliant on stable internet connectivity, which might be a limitation in regions with poor network infrastructure.
• Limited Offline Functionality
  Offers limited functionality when offline, which might pose a challenge for enterprises with operations in remote areas where internet access is intermittent.
• Data Security Concerns
  Like any cloud-based service, there are inherent concerns related to data security and privacy, which need to be managed properly to avoid breaches.

Addigy features and specs

• Cloud-based
  So there’s no need to maintain your own infrastructure or servers
• Multi-tenant
  To easily manage multiple organizations
• Automated Device Enrollment
  For seamless onboarding of devices out-of-the-box
• macOS Agent
  More than simply MDM, the Addigy macOS agent allows you to work with macOS devices as if you’re sitting at the keyboard
• Zero Touch Deployment
  With Apple Business Manager and Apple School Manager integration
• Real-Time Device Management
  Get real-time access to every device
• PPPC Profiles Distribution
  Automatically generate the necessary PPPCs to deploy with the custom software you need to deliver
• OS Patch Management
  Quickly review relevant updates and keep devices up-to-date
• Automated System Updates
  Seamlessly rollout new OS across your fleet at a scheduled time
• Software Deployment
  Deploy almost any software or settings to one or more managed devices at the same time
• Unlock Devices
  Unlock devices remotely
• Automated Maintenance
  Run regular maintenance tasks automatically on a predetermined schedule
• LiveDesktop
  Create a secure, remote live session with a Mac without end-user interaction or approval
• Self Service
  Allow end-users to install admin-approved applications, run pre-loaded scripts, request support, and get notifications for maintenance
• Identity Management
  Access to Addigy and macOS devices for users with already familiar and secure identity provider credentials (supports Okta, Google, AzureAD, O365, and SAML based providers)
• Third-Party Patch Management
  Keep commonly used third-party applications patched automatically
• Public Software Catalog
  Access and deploy commonly used third-party applications with just a few clicks
• Remote Access
  Immediately launch a remote control session with a managed device
• Remote Terminal
  Launch terminal access with a single click with LiveTerminal
• Remote Monitoring
  Monitor for anything that falls outside of your security standard
• Automated Remediation
  Resolve monitoring issues automatically
• Group Policies
  Create, configure, deploy and delete policies quickly and easily

Analysis of Addigy

No AetherPal SaaS Remote Support videos yet. You could help us improve this page by suggesting one.

Add video

3-Minute Overview

More videos: