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Wondershare PDFelement - All-in-one PDF editor
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Google Docs - Create a new document and edit with others at the same time -- from your computer, phone or tablet. Get stuff done with or without an internet connection. Use Docs to edit Word files. Free from Google.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Foxit PhantomPDF - Edit PDF files with our feature-rich PDF Editor. Download Foxit PDF Editor to convert, sign, scan / OCR & more. A speedy PDF Editor alternative to Adobe Acrobat.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support