Software Alternatives, Accelerators & Startups

Adi WP VS Malcolm App

Compare Adi WP VS Malcolm App and see what are their differences

Adi WP logo Adi WP

24/7 WordPress Maintenance & Support Services

Malcolm App logo Malcolm App

Customer self-service made easy
  • Adi WP Landing page
    Landing page //
    2022-06-01

WordPress Maintenance and Support Services provider for every need. We also offer malware clean-up and unlimited edits supports.

  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Adi WP

Website
adiwp.com
$ Details
paid $19.0 / Monthly ( 24/7 Security Monitoring, Weekly WordPress Update)
Platforms
Google Chrome Browser Safari Firefox Internet Explorer
Release Date
2021 May

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

Adi WP features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Adi WP videos

No Adi WP videos yet. You could help us improve this page by suggesting one.

+ Add video

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Adi WP and Malcolm App)
Professional Services
100 100%
0% 0
Customer Support
7 7%
93% 93
Wordpress
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Adi WP and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

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What are some alternatives?

When comparing Adi WP and Malcolm App, you can also consider the following products

WP Support HQ - Managed support for WordPress sites. We work with agencies and businesses making sure their WordPress sites are backed-up, up-to-date, secure, and fast. We’re there and ready to help fix bugs, update code, and improve performance.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

SiteCoPilot.io - Site CoPilot provides WordPress website management services including WordPress support, hosting, and maintenance so you can focus on what you do best.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

WP Buffs - WordPress care plans for serious website owners and white-label agency partners. Say hello to your new WP CTO!

Zendesk Support - Social Customer Support and Help Desk and Ticketing