Actions from Slack
Intercom
Sortd for Slack
Trello for Slack
Slack Jira Integration
Drift
Gist Platform
Airchat
Salesmachine
Pipedrive
Freshdesk
Intercom
LiveAgent
Qualtrics
Gainsight
Elevio
CUSTOMER PROFILES: Know everything about your customers. Salesmachine tracking tools collects all the customers information, interactions with your product, emails activity, location and more so you can have all the information you need to interact with them, at the right time.
SEGMENTATION: Group customers based on their actions. Create custom segments to identify customers who risk to churn, who are ready to pay, are not activated, need assistance, and much more. Receive statistics on your segment to know how they perform.
TASKS, EMAILS, NOTIFICATIONS: Always know what to do and when to do it. Create custom workflows to automatically generate to do, emails, tasks and notifications.
INTEGRATIONS: Connect external services to make your Salesmachine smarter. Salesmachine connects with your favorite tools so you can manage your sales and customer success where you prefer. Email Provider, Support, Marketing, Payment, CRM and Teams' Communication tools such as Slack or Hipchat. We add new services on regular basis.
PREDICTIVE ENGINE: Predict customer health to reduce churn and close more deals. Salesmachine leverages data science to detect customers churn / buy signals to help you make the best decisions.
PRODUCT QUALIFIED LEADS SOCRING METHOD: Get your Sales Team more efficient. Detect leads that really use your product and are more likely to convert. Get your Sales Teams'effort focus on these leads to increase your conversion rate by 25% to 40% easily!
Actions from Slack SalesmachineBased on our record, Actions from Slack seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Another suggestion re emoji: using Message Shortcuts for greater visibility/discoverability? https://api.slack.com/interactivity/shortcuts Might need to combine this with Slack modals for information gathering (if it lets you do this). - Source: Hacker News / almost 2 years ago
Outside of the Block Kit UI, Slack has support for two other interactivity systems: Slash Commands and shortcuts. Slash Commands are entered by a user in Slack’s text input (available in every channel), while shortcuts are graphical in nature. Since they’re easier to visualize, we’ll demonstrate shortcuts by creating a shortcut that will fetch our list of contacts and give us the ability to edit them. - Source: dev.to / about 2 years ago
You can do the notified "on every message part," and could have it intercept the message and replace/append the message with content, but you won't be able to add a text editor button. You can, however, add actions to the lightning bolt and message actions sections, as described here: https://api.slack.com/interactivity/shortcuts. Source: about 3 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.
Sortd for Slack - Get Trello-style project boards right in your Slack!
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Trello for Slack - Organize anything with anyone, inside Slack
Slack Jira Integration - Easily keep issues moving right from Slack
