Gain Instant Visibility and Control:
DVR-like Functionality: Visualize and rewind user sessions to pinpoint issues and identify root causes quickly and accurately. Real-time Monitoring: Track application and system performance metrics in real-time, ensuring consistent user experience. Granular Session Control: Pause, rewind, fast-forward, or even restart user sessions for seamless troubleshooting. Resolve Issues Remotely and Quickly:
Remote Command Execution: Execute commands directly within user sessions to resolve issues without disrupting workflows. Automated Actions: Automate repetitive tasks like application configuration and problem resolution. Scripted Workflows: Leverage pre-built scripts, or create custom scripts, for complex troubleshooting scenarios. Improve DEX Proactively:
Identify Performance Bottlenecks: Analyze detailed session data to identify applications and resources impacting DEX. Optimize Configurations: Make data-driven decisions to improve application performance and resource utilization. Proactive Issue Prevention: Leverage machine learning to predict and prevent potential issues before they impact users. CommandCTRL empowers you to:
Reduce Resolution Time by up to 50%: Fix problems quickly and efficiently, minimizing downtime and lost productivity. Improve IT Staff Productivity: Focus on strategic initiatives instead of repetitive troubleshooting tasks. Enhance User Satisfaction: Deliver a consistent and reliable user experience that exceeds expectations. Proactively Manage Your User Environment: Identify and address issues before they impact users, ensuring optimal DEX. Reduce Costs: Minimize downtime and optimize resource utilization.
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CHATGPT INTEGRATION FOR PROCESS IDENTIFICATION
Liquidware’s CommandCTRL includes ChatGPT integration for efficient process identification! Users can easily determine the purpose and origin of unfamiliar processes consuming system resources. Say goodbye to manual searches and embrace the convenience of AI-assisted process identification. It’s a common experience for users to encounter unknown processes while using Windows Task Manager or CommandCTRL’s enhanced Task Manager, which samples data every 3 seconds. Traditionally, the go-to solution has been to search the process name online to learn about its function and manufacture. However, we recognized the need for a faster and more intuitive method, leading us to integrate ChatGPT into CommandCTRL.
PLAYBACK PAST ISSUES FOR PRECISE DIAGNOSTICS ON WORKSPACE PERFORMANCE
You can view up to 7 days of a machine's history using the History Playback Mode feature of CommandCTRL. In History Playback Mode, you can view a 10-second sample of the machine's history every 3 seconds when using normal playback speed or a 10-second sample every 1 second when using high speed playback. CommandCTRL only tracks machine statistics while the machine is being used. When the machine is turned off or when it is locked, no statistics are collected. Because of this, the history you see might include gaps corresponding to weekends, holidays, or times during the day when the machine was not being used.
MIRRORING COMPARES DISPLAYS PROTOCOL COMPARISON
Another exciting feature within our remote display protocol support is ‘metric mirroring’. If you have the CommandCTRL agent installed on both the physical endpoint and in the hosted desktop, we will mirror the display protocol on the physical endpoint’s dashboard. This unique feature enables the comparison of end-user WiFi metrics side by side with the display protocol, eliminating the need to have both machines open side by side in browser tabs. This enhancement significantly improves the user experience when using CommandCTRL.
SEAMLESSLY SWITCH BETWEEN A USER'S PHYSICAL AND VIRTUAL MACHINES
In order to have complete visibility of a user's experience, it is vital to have a view into all the workspaces that a user utilizes. If an end user is connected to a physical machine and a virtual machine and both have the CommandCTRL Agent installed, you can switch between them quickly and easily within the CommandCTRL dashboard. You can tell at a glance if an end user has remote sessions to other machines open by looking at the machine name in the dashboard. If an (Other Connection) icon appears by the name, the end user is connected to at least one other machine.
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