Our entire team has been using Clariti for the past 3 months. I should say that our team communication has improved a lot. Once we started using TopicFolder concept (it was initially a bit difficult to understand as the concept was both new and unique) where all the related communication like chat, email, shared documents, calls, social feeds and to-dos are stored in one place, me or my team never had to search for anything. Now, all our teammates are comfortable using TopicFolders. We also liked the option to add or remove other participants from group chat and “Chat from email” features. They are powerful and unique. The number of emails in our inboxes has reduced considerably and all our conversations are getting arranged in TopicFolders automatically even while we are away. We did not have any issues using Clariti and we are now planning to upgrade to the premium