Our company is holding an event which last four days and in these four days the customers will do a lots challenges in order to achieve the final prize. So at the end of that day, the team leaders will need to report us back the activities they have done.
Thanks to the chatbot, our customers won’t need to contact us or go to the receptionist to report their status. They can fill in anytime they want 24/24 and look for the event’s information. Customers only need to contact our staff when they can’t find the answer inside the chatbot through Human Takeover feature.