How to optimize customer research?

1

Otter Voice Notes

I use otter.ai to transcribe speech to text, but there are many other products available that do the same thing. I believe Otter is free for up to 600 minutes a month. There are a great many services that provide semantic, sentiment, contextual and keyword analysis. Dandelion is one such (I have no affiliation to either Otter or Dandelion, I just happen to be looking into the same sorts of technology for a client at the moment).

#Productivity #Transcription #Audio Transcription 232 social mentions

2

Google Cloud Speech API

#Communication #Messaging #Cpaas 39 social mentions