Verint Workforce Optimization
Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.
Verint Workforce Optimization Alternatives
The best Verint Workforce Optimization alternatives based on verified products, community votes, reviews and other factors.
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Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.
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Simpler, smarter and fairer scheduling software for customer support teams at scale
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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.
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A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.
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As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
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Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.
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Learn how to increase productivity and manage better engagement with your employees. Provide the best service for your customers.
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The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
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NICE is a remote desktop cloud visualization solution enabling users to connect to OpenGL and Direct/X applications running in a data center
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Workforce management, quality and performance management, analytics, cloud or on-premise
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Mattersight provides personality-based software applications.
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When I Work is an employee scheduling and communication app using the web, mobile apps, text messaging, social media, and email.
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injixo is a cloud-based workforce management software for call centers.