Calabrio ONE Alternatives

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Five9 provides cloud-based call center software for sales, marketing and support.

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.

Try for free paid Free Trial $25.0 / Monthly (For 3 agents)

Get the DMG Consulting report reprint on cloud contact centers.

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Work locally, grow globally

Open Source paid Free Trial $25.0 / Monthly

Contact Center Operations

SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Dixa is an all-in-one customer service platform that creates value-driven experiences for customers as-well-as agents. 💕

paid Free Trial $39.0 / Monthly (Per agent / Per month)

Speech Analytics

8x8 Cloud Contact Center is a VoIP call center solution.

A2P messaging platform for enterprises, resellers & mobile operators with global network coverage.

Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.