Surfboard Alternatives

A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

Reimagine how you connect with prospects and customers

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Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

paid Free Trial $15.0 / Monthly (Professional version (user/month))

Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

injixo is a cloud-based workforce management software for call centers.

NICE is a remote desktop cloud visualization solution enabling users to connect to OpenGL and Direct/X applications running in a data center

When I Work is an employee scheduling and communication app using the web, mobile apps, text messaging, social media, and email.

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Mattersight provides personality-based software applications.

Five9 provides cloud-based call center software for sales, marketing and support.

Learn how to increase productivity and manage better engagement with your employees. Provide the best service for your customers.