Support Hero Status Details
Educate your customers through self-help support
There are no reported issues during the last 24h.
Use the 'Report an Issue' button to report any issues you may have with the service.
Check out our list of Support Hero alternatives.
Community feedback on Support Hero's status
Do you have any problems with the service or want to share a tip?
Latest user-reported problems
- 🇬🇧 A user from The United Kingdom reported Slow Reponse as a problem with Support Hero about 2 months ago.
Support Hero Alternatives
When Support Hero is down, try these alternatives
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Try for freeSysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI.
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/helpdocs-alternativesEducate your users with a super simple knowledge base that’s built for teams just like yours.
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/skipflag-alternativesAI knowledge base that builds itself from your communication.
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/iservice-alternativesiService is an integrated solution for managing all customer interactions with complete web-based interface, routes and automatically responds to customer email, provides a simple but powerful knowledge base, and includes a complete contact manageme….
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/phpmyfaq-alternativesphpMyFAQ is a world’s most popular mobile-friendly, feature-rich and open-sources FAQ software that uses PHP 5.
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/apervita-alternativesApervita is a self-service platform that allows health enterprises and professionals to author evidence-based insight and connect it to practice, anywhere.
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/robot-ninja-alternativesAutomated checkout testing for WooCommerce.
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/helpsite-alternativesHelpSite is a simple service to help your setup the perfect support centre or help site.
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Try for free
SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI.
Related status pages
SysAid status · HelpDocs status · SkipFlag status · iService status · phpMyFAQ status · Apervita status · Robot Ninja status · HelpSite status · SysAid status ·Status Check FAQ
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Why our public status pages are better than others?
We rely on the combination of both automated checks and user reported issues. Quite often, purely automated uptime monitoring cannot provide the full picture.
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How often do you check if a service is down?
If there are reported issues or interest in a specific service, we might check as frequently as every minute. However, we may check less frequently for services with less interest or fewer reported issues. For example, once every hour.
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What is the best way to report an issue?
The easiest way to report an issue is to use the single-click light-yellow buttons at the top of this page. They represent the most common issues and are the fastest way to report an issue. Nevertheless, you can also use the 'Report an Issue' button or link at the top to report any issue you may have with the service. Also, you are more than welcome to use the comments box and discuss any tips, solutions or resolutions with the community.
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What is "Uptime Monitoring" and do you track it?
Service Uptime Monitoring is a service that checks the availability of a website or service. It can be used to monitor the uptime and downtime of a website or service. Yes, we do track it, but we also rely on user reported issues to provide the most accurate status. Some of the benefits are: Early detection of service disruptions; Better communication with users; Increased reliability.
SaaSHub's Down Detector checks the status of services automatically and regularly. However, we cannot promise 100% accuracy. That is why we depend on user reported issues as well. The Support Hero status here can help you determine if there is a global outage and Support Hero is down for everyone or if it is just you who is experiencing problems. Please report any issues to help others know the current status.