Top 9 Service Desk Products in Ticketing System

The best Service Desk Products within the Ticketing System category - based on our collection of reviews & verified products.

Product categories

Customer Service Customer Support Help Desk Help Desk And Ticketing IT Asset Management IT Management IT Service Management ITSM Incident Management Project Management Service Desk Ticketing System

Summary

The top products on this list are ManageEngine ServiceDesk Plus, Cherwell, and HaloITSM. All products here are categorized as: Software for managing IT service desks and support. Ticketing System. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

ManageEngine ServiceDesk Plus Landing Page
1

ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
Pricing:
- Freemium
- Free Trial
- $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)
#Service Desk #Help Desk #Ticketing System
Cherwell Landing Page

2

Cherwell

Cherwell is an IT service management software solution.

#Help Desk #Service Desk #Project Management
HaloITSM Landing Page
3

HaloITSM

You’re in good company 100,000+ people, from 50+ countries, trust HaloITSM to deliver their IT Service Desk.
Pricing:
- Paid
- Free Trial
- $49.0 / Monthly (Agent)
#ITSM #Service Desk #IT Service Management 2 social mentions
TOPdesk ITSM Landing Page

4

TOPdesk ITSM

NOTE: TOPdesk ITSM has been discontinued.

TOPdesk can help you improve your services.

#Help Desk #Service Desk #IT Service Management
Hornbill Landing Page

5

Hornbill

Hornbill offers an ITIL compliant IT Service Desk platform

#IT Management #Service Desk #IT Service Management
OTRS ITSM Landing Page

6

OTRS ITSM

OTRS ITSM is a fundamental solution for IT Service Management organizations.

#Help Desk #Customer Support #Customer Service
Web Help Desk Landing Page

7

Web Help Desk

Web Help Desk is a help desk ticketing and IT asset management software.

#Help Desk #Customer Support #Customer Service
JitBit Helpdesk Landing Page
8

JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution
Pricing:
- Freemium
- Free Trial
- $29.0 / Monthly (Basic plan)
#Customer Service #Customer Support #Help Desk 1 user reviews
SAHO.co.in Landing Page
9

SAHO.co.in

Support and Help Online Help desk ticketing complaint management system, telegram channel based Saas software . register complaints via telegram and manage in app
Pricing:
- Freemium
- Free Trial
- $10.0 / Monthly ("unlimited users", "25 departments","Automated SLA")
#Customer Support #Help Desk And Ticketing #Help Desk

Recent Service Desk Posts

Running an Internal Helpdesk inside Slack

medium.com // almost 4 years ago

Related categories

🆘 Help Desk 💬 Customer Support 📂 IT Service Management 🤝 Customer Service 🛠️ IT Management

Recently added products

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!