OTRS ITSM Alternatives

Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly

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Zendesk is a beautiful, lightweight help-desk solution.

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Freshservice: the one-stop cloud solution for all your IT management needs.

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ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Simple open source ticket system with user system and modern design.

Open Source

osTicket is a widely-used open source support ticket system.

Open Source

By your side to ­empower your team and bring your ­customer service to another level

The OTRS Business Solution™ helps to improve your service quality at an

Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management

Try for free freemium €5000.0 / One-off (5 User)

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface.

paid Free Trial

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

freemium $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)

NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.