Running an Internal Helpdesk inside Slack

The results are apparent regarding who won. Keeping in view all the comparisons made above, the best Slack Support Ticket Extension is Sidequest. Although it is new in the market, Sidequest has impressed many people due to its features and incredibly inexpensive subscription. It is 100% inside Slack, and so users do not have to download any other external apps. Sidequest enables every single Slack user to receive tickets in person, so if you want to ask a coworker to work on a task for you, you can do that. Halp or Zendesk do not support this feature.

#Customer Support #CRM #Help Desk

2

Zendesk

The pricing for Zendesk for Slack is a bit different, you can only access Zendesk for Slack if you have paid for a team plan (or higher) of Zendesk Support. Zendesk Support has a monthly and annual plan. The monthly plan costs $49/year ($5 per month per agent), whereas the monthly plan costs $9/month ($59 annually per agent).

#CRM #Help Desk #Support 7 social mentions

3

Sidequest for Slack

#Project Management #Task Management #CRM