Name.com Status Details
About Name.com
Search & register domain names along with web hosting, website builders, SSL certificates, premium & expiring domain names, and new domains. We are an ICANN accredited registrar.
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Automated status checks
Reported issues, last 24h
Last 30 days uptime monitor
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Community feedback on Name.com's status
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Status Check FAQ
Why our public status pages are better than others?
We rely on the combination of both automated checks and user reported issues. Quite often, purely automated uptime monitoring cannot provide the full picture.
How often do you check if a service is down?
If there are reported issues or interest in a specific service, we might check as frequently as every minute. However, we may check less frequently for services with less interest or fewer reported issues. For example, once every hour.
What is the best way to report an issue?
The easiest way to report an issue is to use the single-click light-yellow buttons at the top of this page. They represent the most common issues and are the fastest way to report an issue. Nevertheless, you can also use the 'Report an Issue' button or link at the top to report any issue you may have with the service. Also, you are more than welcome to use the comments box and discuss any tips, solutions or resolutions with the community.
What is "Uptime Monitoring" and do you track it?
Service Uptime Monitoring is a service that checks the availability of a website or service. It can be used to monitor the uptime and downtime of a website or service. Yes, we do track it, but we also rely on user reported issues to provide the most accurate status. Some of the benefits are: Early detection of service disruptions; Better communication with users; Increased reliability.
SaaSHub's Down Detector checks the status of services automatically and regularly. However, we cannot promise 100% accuracy. That is why we depend on user reported issues as well. The Name.com status here can help you determine if there is a global outage and Name.com is down for everyone or if it is just you who is experiencing problems. Please report any issues to help others know the current status.
NAME.COM - My login credentials no longer work. I don't know why. Tried password reset and the reset email never arrives. Not in spam. So naturally I assume my account is hacked and someone changed my email. I have domains to renew but can't. Contacted live chat and they said they wouldn't talk to me about the account until I reported the issue in their ticket system because "We take security VERY seriously". I posted a ticket of the problem, a day later nothing, I got on live chat again, and Pat sent me an email with instructions any questions and asking me to sent a pic of my DL and a pic of me holding my DL. I did that. Its been a day and a half and nothing. I have no idea what is happening with my account and they are slower than snails. I can't believe they have the audacity to say "Best customer support". I have been paying them for about 20 years now and holding about 30 domain names and this is how I get treated. You cannot imagine how angry I am with this company that is too busy "succeeding" to help it customer.