HelpSmith is a help authoring tool to create CHM HTML help files, manuals, and PDF documents.
SaaSHub's Down Detector checks the status of services automatically and regularly. However, we cannot promise 100% accuracy. That is why we depend on user reported issues as well. The Dr.Explain status here can help you determine if there is a global outage and Dr.Explain is down for everyone or it is just you that is experiencing problems. Please always report any issues to help others know the current status.