Software Alternatives, Accelerators & Startups

Zoho Desk

Industry's first context-aware Helpdesk Software

Pricing:
  • Freemium
  • Free Trial
  • $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms:
  • Cloud
  • Web
  • iOS
  • Android

Top 12 Open-Source Alternatives to Zoho Desk

osTicket DiamanteDesk Podium Birdeye Zammad FreeScout Mibew ChatWoot ResolveEasy by Cloobot Twilio

Summary

The top open-source alternatives to Zoho Desk are osTicket, DiamanteDesk, and Podium. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. osTicket is a widely-used open source support ticket system.
    Pricing:
    • Open Source

    #Customer Support #Help Desk #Customer Service 38 social mentions

  2. DiamanteDesk is an open-source easy-to-use help-desk solution.
    Pricing:
    • Open Source

    #Help Desk #Customer Support #Customer Service

  3. 3
    Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.
    Pricing:
    • Open Source

    #Customer Iteraction #Customer Feedback #Online Reviews

  4. #1 most trusted reputation and customer experience platform for local business
    Pricing:
    • Open Source
    • Paid
    • Free Trial
    • $299.0 / Monthly

    #Reputation Management #Online Reviews #Customer Experience Management 6 social mentions

  5. 5
    The Zammad - Help Desk and Ticket System - Community Page
    Pricing:
    • Open Source

    #Customer Support #Help Desk #Customer Service 18 social mentions

  6. Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...
    Pricing:
    • Open Source

    #Help Desk #Customer Support #Customer Service 12 social mentions

  7. 7
    The official site of the open-source live support application Mibew Messenger
    Pricing:
    • Open Source

    #Customer Support #Live Chat #Customer Service 1 social mentions

  8. Open-source omnichannel customer engagement platform
    Pricing:
    • Open Source
    • Freemium
    • $19.0 / Monthly (per agent)

    #Customer Support #Live Chat #Support 5 social mentions

  9. Streamline your ticket management process with ResolveEasy. Manage, track, collaborate and resolve tickets with ease and efficiency. Get started today.
    Pricing:
    • Open Source
    • Paid
    • Free Trial
    • $10.0 / Monthly (per user/billed annually)

    #Customer Support #Help Desk And Ticketing #Help Desk

  10. 10
    Brings voice and messaging to your web and mobile applications.
    Pricing:
    • Open Source

    #Communication #Cloud Communications #Customer Engagement

  11. 11
    Desk360 is an omnichannel customer support tool that enables to manage all customer requests on one page. It can be integrated into 12 different channels and offers detailed reports on both products and users.
    Pricing:
    • Open Source
    • Freemium
    • Free Trial

    #Customer Support #Customer Service #Customer Experience Management 3 user reviews

  12. 12
    Redefine Engagement, Revolutionize Insights
    Pricing:
    • Open Source
    • Free

    #Office & Productivity #Reputation Management #Customer Feedback

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If you think we've missed something, please suggest an alternative to Zoho Desk.
Please use the Feedback button if you think any of the listed products shouldn't be regarded as open-source.

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