Top 12 Open-Source Alternatives to UserVoice

UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

8 mentions

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Product categories

Bug Reporting Business Productivity CRM Cloud Business Telephony Customer Engagement Customer Feedback Customer Service Customer Support Feedback Help Desk Live Chat User Feedback

Summary

The top open-source alternatives to UserVoice are osTicket, Mibew, and ClearFlask. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

osTicket Landing Page
1

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Customer Support #Customer Service #Help Desk 38 social mentions
Mibew Landing Page
2

Mibew

The official site of the open-source live support application Mibew Messenger
Pricing:
- Open Source
#Customer Support #Live Chat #Customer Service 1 social mentions
ClearFlask Landing Page
3

ClearFlask

Open-source Product Feedback Tool with a Public Roadmap and Announcements.
Pricing:
- Open Source
- Freemium
- Free Trial
- $10.0 / Monthly
#User Feedback Management #Customer Feedback #User Feedback 2 social mentions
Podium Landing Page
4

Podium

Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.
Pricing:
- Open Source
#Customer Iteraction #Customer Feedback #Online Reviews
Zadarma Landing Page
5

Zadarma

A new generation of VoIP for your business. Zadarma offers virtual phone numbers in 100+ countries, cloud PBX, and CRM systems.
Pricing:
- Open Source
- Freemium
- Free Trial
#VoIP #PBX #Cloud Business Telephony 4 social mentions
Zammad Landing Page
6

Zammad

The Zammad - Help Desk and Ticket System - Community Page
Pricing:
- Open Source
#Customer Support #Help Desk #Customer Service 18 social mentions
PHPBack Landing Page
7

PHPBack

Open source customer feedback software
Pricing:
- Open Source
#Help Desk #Customer Support #Forums And Forum Software
All Our Ideas Landing Page
8

All Our Ideas

All Our Ideas is a platform that enables groups to collect and prioritize ideas in a transparent, democratic, and bottom-up way. It’s a suggestion box for the digital age.
Pricing:
- Open Source
#Help Desk #Customer Feedback #Customer Support 1 social mentions
smooch Landing Page
9

smooch

Smooch connects your business software to all the world’s messaging channels for a more human customer experience.
Pricing:
- Open Source
#Customer Support #Customer Service #Live Chat
Usersnap Landing Page
10

Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
Pricing:
- Open Source
- Paid
- Free Trial
- $69.0 / Monthly (10 team members, 5 feedback projects)
#Visual Bug Reports #Bug Reporting #User Feedback 4 social mentions
ChatWoot Landing Page
11

ChatWoot

Open-source omnichannel customer engagement platform
Pricing:
- Open Source
- Freemium
- $19.0 / Monthly (per agent)
#Customer Support #Live Chat #Support 5 social mentions
Live Helper Chat Landing Page
12

Live Helper Chat

Live Helper Chat - live support for your website. Featuring web and desktop clients.
Pricing:
- Open Source
#Customer Support #Customer Service #Live Chat