Top 9 Open-Source Alternatives to ProProfs Knowledge Base

ProProfs Knowledge Base

ProProfs Knowledge Base is a cutting-edge knowledge management software that assists businesses to reduces support tickets by self-help and create online manuals, guides, wikis, documentation, FAQs and more.

5.0

(1 review)

Post a review

Add video

Pricing:

Official Pricing

Visit website Status Page

Verify ProProfs Knowledge Base Edit

Product categories

CRM Customer Engagement Customer Service Customer Support Document Management Documentation Help Desk Internal Knowledgebase Knowledge Base Knowledge Management Live Chat Task Management

Summary

The top open-source alternatives to ProProfs Knowledge Base are osTicket, GitBook, and ChatWoot. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

osTicket Landing Page
1

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Customer Support #Customer Service #Help Desk 38 social mentions
GitBook Landing Page
2

GitBook

Modern Publishing, Simply taking your books from ideas to finished, polished books.
Pricing:
- Open Source
#Documentation #Documentation As A Service & Tools #Knowledge Management 2 social mentions
ChatWoot Landing Page
3

ChatWoot

Open-source omnichannel customer engagement platform
Pricing:
- Open Source
- Freemium
- $19.0 / Monthly (per agent)
#Customer Support #Live Chat #Support 5 social mentions
FreeScout Landing Page
4

FreeScout

Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service 12 social mentions
Documize Landing Page
5

Documize

Enterprise-grade wiki and knowledge management platform
Pricing:
- Open Source
- Free
- Free Trial
#Productivity #Task Management #Project Management 2 social mentions
BetterDocs Landing Page
6

BetterDocs

Create & Manage Knowledge Base Documentation Effectively To Reduce Support Tickets, Increase productivity & User Experience with BetterDocs.
Pricing:
- Open Source
- Freemium
- $69.0 / Annually
#Knowledge Base #Customer Support #Document Management
Happi.team Landing Page
7

H

Happi.team

Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service
Zammad Landing Page
8

Zammad

The Zammad - Help Desk and Ticket System - Community Page
Pricing:
- Open Source
#Customer Support #Help Desk #Customer Service 18 social mentions
Foam Landing Page
9

Foam

Personal knowledge management and sharing on VSCode & GitHub
Pricing:
- Open Source
#Note Taking #Knowledge Base #Knowledge Management 45 social mentions