Top 7 Open-Source Alternatives to NICE inContact CXone

NICE inContact CXone

CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

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Product categories

Call Center Software Chat Chat SDK Cloud Business Telephony Cloud Communications Cloud Contact Center Communication Enterprise Communication Group Chat & Notifications Messaging Online Meetings VoIP

Summary

The top open-source alternatives to NICE inContact CXone are WebRTC, Amazon Connect, and freepbx. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

WebRTC Landing Page
1

WebRTC

WebRTC is a free, open project that enables web browsers with Real-Time Communications (RTC) capabilities via simple JavaScript APIs. The WebRTC components have been optimized to best serve this purpose.
Pricing:
- Open Source
#Communication #Video Conferencing #Group Chat & Notifications 47 social mentions
Amazon Connect Landing Page
2

Amazon Connect

A self-service, cloud-based call center 📞
Pricing:
- Open Source
#Communication #Enterprise Communication #Cloud Business Telephony 8 social mentions
freepbx Landing Page
3

freepbx

FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).
Pricing:
- Open Source
#Communication #VoIP #Enterprise Communication
Twilio Landing Page
4

Twilio

Brings voice and messaging to your web and mobile applications.
Pricing:
- Open Source
#Communication #Cloud Communications #Customer Engagement
RingCentral Landing Page
5

RingCentral

RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
Pricing:
- Open Source
- Freemium
- Free Trial
- $19.99 / Monthly (All-in-One Phone, Team Messaging, and Video Conferencing.)
#Communication #VoIP #Cloud Contact Center 3 social mentions
Telegram Landing Page
6

Telegram

Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.
Pricing:
- Open Source
#Communication #Messaging #Instant Messaging 129 social mentions
Signal Landing Page
7

Signal

Fast, simple & secure messaging. Privacy that fits in your pocket.
Pricing:
- Open Source
#Communication #Group Chat & Notifications #Messaging 180 social mentions