Top 12 Open-Source Alternatives to JitBit Helpdesk

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JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution

5.0

(1 review)

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Pricing:

Freemium
Free Trial
$29.0 / Monthly (Basic plan)
Official Pricing

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Product categories

Appointments and Scheduling Chat Support Chatbot Platforms & Tools Chatbots Customer Feedback Customer Service Customer Support Help Desk Help Desk And Ticketing Live Chat Online Reviews Support

Summary

The top open-source alternatives to JitBit Helpdesk are osTicket, Zammad, and OpenSupports. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

osTicket Landing Page
1

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Customer Support #Customer Service #Help Desk 38 social mentions
Zammad Landing Page
2

Zammad

The Zammad - Help Desk and Ticket System - Community Page
Pricing:
- Open Source
#Customer Support #Help Desk #Customer Service 18 social mentions
OpenSupports Landing Page
3

OpenSupports

Simple open source ticket system with user system and modern design.
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service
Mibew Landing Page
4

Mibew

The official site of the open-source live support application Mibew Messenger
Pricing:
- Open Source
#Customer Support #Live Chat #Customer Service 1 social mentions
DiamanteDesk Landing Page
5

DiamanteDesk

DiamanteDesk is an open-source easy-to-use help-desk solution.
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service
FreeScout Landing Page
6

FreeScout

Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service 12 social mentions
ChatWoot Landing Page
7

ChatWoot

Open-source omnichannel customer engagement platform
Pricing:
- Open Source
- Freemium
- $19.0 / Monthly (per agent)
#Customer Support #Live Chat #Support 5 social mentions
Birdeye Landing Page
8

Birdeye

#1 most trusted reputation and customer experience platform for local business
Pricing:
- Open Source
- Paid
- Free Trial
- $299.0 / Monthly
#Reputation Management #Online Reviews #Customer Experience Management 6 social mentions
Helpy.io Landing Page
9

Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
Pricing:
- Open Source
#Help Desk #Help Desk And Ticketing #Chatbots 2 social mentions
Podium Landing Page
10

Podium

Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.
Pricing:
- Open Source
#Customer Iteraction #Customer Feedback #Online Reviews
PHPBack Landing Page
11

PHPBack

Open source customer feedback software
Pricing:
- Open Source
#Help Desk #Customer Support #Forums And Forum Software
All Our Ideas Landing Page
12

All Our Ideas

All Our Ideas is a platform that enables groups to collect and prioritize ideas in a transparent, democratic, and bottom-up way. It’s a suggestion box for the digital age.
Pricing:
- Open Source
#Help Desk #Customer Feedback #Customer Support 1 social mentions